Senior Commercial Excellence Specialist, APAC

Job description

Reporting to the Manager, Sales Operations & Chief of Staff, APAC, this role is critical in driving regional revenue growth, sales effectiveness and best practices in overall commercial operations by optimizing go-to-market strategies, sales funnel management, and data-driven analytics.ESSENTIAL JOB FUNCTIONS Drive Salesforce (SFDC) governance, pipeline discipline, opportunity management, forecasting rigor, and data quality across APAC. Develop and maintain executive dashboards, performance scorecards, and business intelligence tools to support data-driven decision making. Analyze and provide actionable insights on sales performance, pipeline health, territory effectiveness, customer trends, and productivity metrics. Support regional pricing initiatives, pricing governance, quotation processes, and deployment of pricing tools in partnership with global teams. Champion commercial excellence and continuous improvement initiatives across APAC in alignment and collaboration with global teams, including incentive management tool, molecule management, and AI initiatives etc. Lead Problem Solving Projects (PSPs) across APAC to identify gaps, implement corrective actions, and drive sustainable process improvements. Identify commercial capability gaps and drive best-practice sharing, training, and capability development across APAC. Involve or lead other projects and assignments as part of the professional development opportunity. QUALIFICATIONS Education & Experience Hold a Bachelor’s degree in Sales & Marketing, Business Management or related fields. At least 5 – 7 years' experience in a commercial or sales related roles, such as business process, sales process / CRM role. Experience in commercial effectiveness, sales operations, or related roles. Knowledge, Skill, and Ability Excellent analytical skills with strong business and commercial acumen. Highly motivated, resourceful, and solutions-oriented with strong problem-solving capabilities. Strong communication, presentation, and stakeholder management skills. Proven ability to build relationships and influence stakeholders and customers at all levels. Ability to prioritize, work independently, and deliver results in a fast-paced environment. Effective collaborator with experience working across global and cross-functional teams. Proficient in Salesforce, CRM platforms, and analytics tools, with the ability to translate complex data into actionable insights. Adaptable and emotionally intelligent, with strong interpersonal skills and proficiency in both Mandarin and English.