Service Center Repair Technician II

Job description

We anticipate the application window for this opening will close on - 11 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeMedtronic is looking for a Technician II for our Rice Creek Service Center. The technician will be responsible for repairs and maintenance on products from our neuroscience portfolio. This position performs technical repair, testing, troubleshooting, and evaluation activities on electronic, mechanical, and electromechanical medical devices within a neuroscience service depot environment. The role supports product quality, inventory management, process improvement initiatives, and compliance with established quality system requirements while collaborating with operations, engineering, and quality partners. Primary Responsibilities Diagnose, troubleshoot, repair, and evaluate electronic, mechanical, and electromechanical devices and components. Perform testing, calibration, alignment, and verification activities to ensure products meet quality and performance requirements. Document product findings, test results, and repair activities using approved systems and procedures. Manage parts, materials, and inventory transactions, including cycle counting and inventory reconciliation activities. Utilize Enterprise Resource Planning (ERP) and Quality Management System (QMS) applications to support operational workflows and maintain accurate records. Interpret schematics, engineering drawings, and work instructions to complete repair and evaluation activities. Identify technical issues and implement corrective actions to address operational roadblocks and improve workflow efficiency. Support Lean manufacturing and continuous improvement initiatives through data collection, analysis, and presentation of findings to engineering and management teams. Required Qualifications High School Diploma or equivalent, plus 2+ years relevant experience. Preferred Qualifications Associate degree or technical certificate in Electronics, Engineering Technology, Manufacturing Technology, or a related technical discipline. Experience troubleshooting, testing, repairing, or maintaining electronic, mechanical, or electromechanical equipment. Experience in medical device manufacturing, repair, assembly, or service operations, including work within Food and Drug Administration (FDA) and International Organization for Standardization (ISO) 13485 regulated environments. Ability to read and interpret schematics, engineering drawings, work instructions, and documented procedures. Knowledge of quality systems, inventory management processes, and Enterprise Resource Planning (ERP) systems, with proficiency using computer-based systems to document operational, quality, inventory, or repair-related information. Strong technical documentation skills and proficiency with Microsoft Word and Microsoft Excel. Ability to work in an active operations environment and perform tasks requiring movement between workstations, material handling, and product processing. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$51,200.00 - $76,800.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Pl