Director, Change Management, BGIA

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: R&D Operations Job Sub Function: Multi-Family R&D Operations Job Category: Professional All Job Posting Locations: Raritan, New Jersey, United States of America, Spring House, Pennsylvania, United States of America, Titusville, New Jersey, United States of America Job Description: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent for a Director, Change Management BGIA to be located in Titusville, NJ; Raritan, NJ; or Spring House, PA. This position leads the Change Management Center of Excellence (CoE) within the Business Growth, Innovation & Advocacy (BGIA) organization and serves as the enterprise change management leader for Global Development (GD). The role is responsible for advancing change management capabilities across GD while maintaining an integrated view of significant initiatives occurring across Global Development. The Change Management CoE provides enterprise change leadership to strengthen change effectiveness, coordinate change initiatives across divisions, connect GD priorities with the broader R&D change landscape, and ensure strategic priorities are translated into disciplined execution in alignment with R&D change management strategies. Reporting to the Senior Director, GD Strategic Planning, the Director is accountable for the leadership and performance of the CoE, including its strategy, operating model, governance, and ways of working. In partnership with Therapeutic Areas, functional leaders, strategic priority teams, and R&D stakeholders, the Director maintains visibility to major changes occurring across GD, helping leaders understand cumulative impacts, dependencies, risks, and opportunities to better align and sequence change efforts. The role requires a highly collaborative leader who can influence without authority, build strong cross-functional relationships, and remain closely connected to evolving business priorities to drive successful implementation and adoption of change The Director is expected to bring practical change leadership expertise and maintain, or be willing to maintain, a recognized change management certification (e.g., Prosci, ACMP CCMP, or equivalent). You will be responsible for: Change Management CoE Leadership Establish and continuously evolve GD's change management methodology, frameworks, standards, playbooks, tools, and measures of success while applying certified change management methodologies (Prosci ADKAR, ACMP standards, or equivalent) to drive structured adoption Operate a scalable support model that provides direct delivery, advisory support, connection to change management support, and/or self-service toolkits based on scale and initiative needs; develop a framework to assess which level of support model is needed Build change management capabilities across GD through coaching, training, communities of practice, and leadership engagement Define and implement scalable structures, needs-assessment approaches, tools, coordination models, and resource expectations required to advance change delivery across the portfolio Partner with project sponsors, business owners, project managers, and division change leads to ensure each initiative is supported by an appropriately scoped change plan and change management toolkits with clear ownership Coordinated related change initiatives across GD to promote alignment and reduce duplication Ensure alignment with R&D change management strategies and collaborate among change leaders across R&D Establish and oversee standard performance indicators and governance forums to monitor portfolio-level change health and adoption outcomes Continuously assess emerging change management practices, tools, and certifications to keep the CoE leading-edge and ensure benchmarking against peer pharma companies and other large companies Integrated Change Strategy and Planning Develop and maintain an integrated GD-wide change management strategy aligned to GD and R&D priorities Keep track of key initiatives occurring across GD and assess the cumulative impact of change across stakeholder groups to identify potential change saturation, competing priorities, adoption risks and sequencing opportunities Provide leadership with actionable insights regarding organizational readiness, change capacity, risks and mitigation strategies Integrated Partnership with Communications CoE Operate on a single connected cadence with the Communications CoE so change initiatives and communications plans move together as one source of truth Partner with the Director, GD Communications to align messaging, channels (Town Halls, Credo, newsletters, councils), and audience strategy to active change programs Ensure cross-divisional consistency in tone, standards, and stakeholder engagement across GD Capability Building & Culture Invest in people and culture by driving transformation initiatives centrally, managing change, and ensuring talent and culture strategies are pulled through effectively across GD Build internal change capability through leader coaching, curated toolkits, and a recognized practitioner community within GD Embed Credo-based behaviors and GD identity into the design and delivery of change programs; partner with HR and L&D on culture pull-through Financial & Resource Stewardship Manage change management resources and external partners to ensure effective and disciplined support for enterprise priorities Partner with Finance and BGIA leadership to provide transparency on change-related investments Required Education and Experience: BA/BSc or equivalent required; MBA or other advanced degree in Organizational Development, Behavioral Science, or related discipline preferred Active certification in change management is preferred / expected — Prosci Certified Change Practitioner, ACMP Certified Change Management Professional (CCMP), or equivalent recognized credential; however, demonstrated practical experience driving complex change, influencing senior stakeholders, and achieving adoption outcomes is more important than credentials alone. Advanced or master-level certification preferred A minimum of 8 years of relevant experience required, including demonstrated leadership of large-scale change programs In-depth understanding of drug development and the Pharmaceutical industry preferred; change leadership experience in other regulated industries is useful Demonstrated success leading or establishing a Change Management CoE, Program Management Office, Transformation Office or comparable portfolio-level capability is preferred