Order Handling Specialist

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Team Leader __ Now we are looking for a Specialist to join our order handling team. You will provide support to sales representatives, respond to customer enquiries, and perform complete order handling processes. We expect you to perform well in an international team environment and have exceptional people and communication skills in English. Tasks and responsibilities: Quote preparation in SAP based on the pricing policy of the respective unit Coordinate and adapt offers using the input from different departments (including sales, product management, legal, Tech Support, project management, logistics) Ensures that offers meet the company's budget and profitability targets Checking and approving orders and quotations for a colleague Customer order handling from purchase order to the point of delivery. Prepares and manages sales support documentation Expediting orders ensuring materials are delivered within Quoted timescale Invoicing of delivered orders Creation of delivery, import & export documentation Clearing any Basware requests for unmatched invoices Clearing invoices in dispute General Filing, Archiving and Administration as required by the department Responding to customer technical & non-technical queries relating to Spare Parts Identification of the customer's request. In case the requirement is out of the scope of supply, handing it over to the responsible division Personal skills: Excellent social, communication and writing skills Customer and result oriented Excellent attention to detail Good organizational skills Ability to multitask Ability to read in technical documentation Requirements: SAP knowledge Fluent in Czech and English language, written and spoken. Capability to achieve business results and work under pressure Computing skills MS Office Experience working in a sales or logistics environment ABB offers: · Work on a permanent basis and a vision of long-term cooperation · Interesting work and the prospect of stable and long-term employment · Stable and fair remuneration · Language courses, use of foreign languages · Wide opportunities for expanding professional and qualification education, growth in the field of professional practice · 25 days of vacation and 7.5 hours of working time in addition · Possibility of working from home once a week after integration · Multisport card · Financial contribution to the benefit portal (2-3% of the monthly salary in addition) · Subsidized meals in the company cafeteria · Extra time off for special life situations · Loyalty bonuses for years of service · Mobile phone and benefit SIM cards with a preferential flat rate · Flexible start/end of working hours Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.