Support Engineer - MTP

Job description

Job DescriptionOur company Renishaw is a global, high-precision metrology and healthcare technology group. We design, develop and deliver solutions and systems that provide unparalleled precision, control and reliability. We are also a world leader in additive manufacturing, also known as metal 3D printing, where we design and produce industrial machines that "print" parts from metal powder. From transport and agriculture to electronics and healthcare, our breakthrough technology transforms product performance. We have more than 79 offices in 37 countries, with over 5,500 employees worldwide. More than 3,200 people are employed in the UK, where we carry out the majority of our research and development and manufacturing activities. About the role We are looking for a new colleague to join our team in Gavà as a Support Engineer - MTP. You will collaborate with our engineering department to develop new applications and improve existing ones, delivering solutions that add value for both our customers and our business. Main responsibilities (not limited to): Installing machine tool probes at customer sites. Providing technical training to customers. Providing technical support and assistance to customers. Developing applications and delivering software demonstrations. Managing technical support cases and the corresponding reporting in the CRM. Requirements: Technical Engineering degree or equivalent, preferably in Mechanical or Electronic Engineering. CFGS in Mechatronics, Mechanics or Electronics. Specific training in the field would be an advantage. Excellent ability to work independently, with experience in solving complex problems and a clear results-oriented approach. Customer-oriented. Proactive, rigorous and detail oriented. Comfortable working in changing environments, flexible, and able to foster a positive working atmosphere and a collaborative environment. Experience installing machine tool probes. Knowledge of the operation and programming of Fanuc, Heidenhain and Siemens controls. Knowledge of PLC programming and machine parameters would be an advantage. Native Spanish speaker with fluent English, both spoken and written. A good level of Portuguese would be desirable. Availability to travel frequently within Spain and Portugal and occasionally to the UK. What we offer: Permanent contract. Full-time working hours: Monday to Thursday, 7:45 a.m. to 4:45 p.m. (30-minute lunch break); Friday, 7:45 a.m. to 1:45 p.m. Attractive remuneration package Work location: Gavà. The opportunity to join a pioneering multinational company in its sector, with strong values towards its employees and customers, in a healthy working environment and with the ambition to remain at the forefront of innovation. Company car. ************************** Nuestra compañía Renishaw es un grupo global especializado en tecnologías de metrología de alta precisión y tecnología sanitaria. Diseñamos, desarrollamos y suministramos soluciones y sistemas que ofrecen una precisión, un control y una fiabilidad inigualables. También somos líderes mundiales en el campo de la fabricación aditiva (también conocida como impresión 3D en metal), donde diseñamos y producimos máquinas industriales que "imprimen" piezas a partir de polvo metálico. Desde el transporte hasta la agricultura, pasando por la electrónica y la atención sanitaria, nuestra tecnología innovadora transforma el rendimiento de los productos. Contamos con más de 79 oficinas en 37 países y más de 5.500 empleados en todo el mundo. Más de 3.200 personas trabajan en el Reino Unido, donde llevamos a cabo la mayor parte de nuestras actividades de investigación, desarrollo y fabricación. Sobre el puesto Buscamos un nuevo compañero o compañera para unirse a nuestro equipo en Gavà como Support Engineer MTP. Colaborarás con nuestro departamento de ingeniería para desarrollar nuevas aplicaciones y mejorar las existentes, ofreciendo soluciones que aporten valor tanto a nuestros clientes como a nuestro negocio. Principales tareas (no únicas): Instalación de sondas para Máquina-Herramienta en casa del cliente. Formaciones técnicas a clientes. Soporte y asistencia técnica a clientes. Elaboración de aplicaciones y ejecución de demostraciones de software. Gestión de casos de asistencia técnica y su correspondiente reporting en CRM Requisitos: Preferible Ingeniería Técnica o Superior (preferiblemente en Mecánica o Electrónica) Valorable CFGS en Mecatrónica, Mecánica o Electrónica. Valorable formación específica en el campo. Persona con excelente capacidad para trabajar de manera autónoma, habituada a solucionar problemas complejos y con clara orientación a resultados. Orientación al cliente. Proactividad, rigor y atención al detalle. Persona habituada a trabajar en entornos cambiantes, flexible y con capacidad de mantener buen ambiente de trabajo y un entorno colaborativo. Experiencia en instalación de sondas para máquina herramienta. Conocimiento de manejo y programación de controles Fanuc, Heidenhain y Siemens. Se valorará conocimiento de programación de PLC y parámetros máquina. Castellano como primera lengua, ingles fluido (hablado y escrito). Deseable buen nivel de portugués. Disponibilidad para viajar de manera frecuente (España y Portugal) y de forma esporádica a UK. Ofrecemos: Posición estable. Contrato indefinido Jornada laboral completa: de lunes a jueves de 7:45-16:45h (30 min para comer); viernes de 7:45h a 13:45h. Interesante paquete retributivo Zona de trabajo: Gavà Incorporación a una empresa multinacional pionera en su sector, con claros valores hacia sus empleados y clientes, en un ambiente de trabajo sano y con ilusión por seguir siendo pioneros. Vehículo de empresa and additional benefits, such as: Discretionary annual bonus Training customized initiatives Long-term opportunities for professional development in an international company Referral program with paid compensation Online wellbeing benefits A collaborative and inclusive culture of sharing and teamwork -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement. We believe in a culture of diversity to attract the best people, be part of the best environments and adapt to our diverse customers. We provide equal consideration for employment to all qualified applicants without regards to race, colour, religion, sex, gender identity, sexual orientation, experience, background, age, perspectives and abilities. Renishaw is an equal opportunity employer and is committed to provide any reasonable accommodation for differently abled candidates. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team at hr.emea@renishaw.com. Please click here for further information about diversity and inclusion at Renishaw. *Applying to this job offer you authorize us to process your personal data with the only purpose of the job offer recruitment.