Project Manager, Content Integrity Operations

Job description

Every day, people come to our apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them. Within Global Operations, Integrity Support Operations aims to create a safe, supportive environment for the people building community on our platforms by understanding the impacts of global and local trends and addressing and preventing negative experiences. The Information Integrity team empowers users to reduce harm and confusion from misleading content across our apps, through two core programs: Community Notes, our growing contributor-driven program, and Third-Party Fact-Checking (3PFC), which supports misinformation enforcement and global regulatory compliance. We are seeking an experienced professional with a passion for mitigating real-world harm, protecting our community, and being the voice of our users. We count on our business systems analysts to deliver both qualitative and quantitative insights into user behavior in order to drive prevention and detection solutions at scale. By working cross-functionally, we identify and pursue areas for process and product improvement, enabling us to better protect our community at scale. And by focusing on decision quality, we ensure that we are held accountable for our actions. This role will work closely with partners across Engineering, Policy, and other Meta teams to drive operational projects in a fast-paced and data-driven environment on the Information Integrity Operations team.