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Thermo Fisher

Sr. Dir Operations

Thermo Fisher · Greenville, North Carolina, USA

Full-timeOn-sitePosted 16 September 2026
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Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. The Greenville, NC location is the flagship site for Thermo Fisher Scientific in North America. Currently experiencing significant growth and expansion, the Quality Organization plays a pivotal role in ensuring its sustainable success. By implementing rigorous quality standards and continuous improvement processes, we enhance operational efficiency and ensure product excellence. Our commitment to quality not only safeguards our reputation but also drives customer satisfaction and loyalty, ultimately contributing to the long-term profitability and competitive advantage of our expanding operations. GROUP/DIVISION SUMMARY The Drug Product Division - North America (DPD-NA) is one of the five divisions that make up the Pharma Services Group (PSG). We are made up of approximately 4400 colleagues across six sites who specialize in taking sterile injectable and oral solid dose drug products from development to commercialization. POSITION SUMMARY Responsible for owning sterile, non-sterile, packaging and inspections operations at the Greenville, NC site, ensuring customer satisfaction by leading production in support of the site and business unit goals and the operation's strategic and annual operating plans. This position drives the site to the next level in delivering on growth and client expectations; establishing systems and efficient methods for producing high quality products; and meeting current timely delivery requirements. Key to this position is the responsibility to lead continuous improvement concepts related to the PPI Business Systems (PPI: Practical Process Improvement) and driving the Site to high levels of operational excellence through Lean Manufacturing and Supply Chain management. Key Responsibilities: Provides leadership by leading organizational change, developing and empowering staff, establishing relationships, and putting staff in positions to succeed. Provide operational site leadership and establish goals and priorities consistent with business objectives and client expectations. Responsible for ensuring safety and quality as a key priority. Lead all manufacturing related activities within the site to ensure that all are driving toward common goals established in the strategic plan. Partners with business leaders on developing the business’s annual operating plan and plays a fundamental role in developing and implementing the short- and long-term Strategic Action Plans Accountable for the financial performance of the operation. Ensures operational expenses meet financial objectives by evaluating current conditions and applying corrective actions and proactively seeking improvements where possible Develop and lead high-performing teams to ensure effectiveness of operating units. Leverages team capabilities and drive ownership and accountability throughout the Site and works to break down barriers that impede successes for the team. Champion PPI, providing overall direction for operational engagement. Drives continuous higher levels of process improvement, customer satisfaction and profitable growth at the site. Drives the development and role models a site culture aligned with Thermo Fisher’s 4i Values, is a strong change agent able to move individuals and teams through change successfully. Work collaboratively with all cross functional support teams to drive results and build trusted relationships Qualifications: Bachelor’s degree required. Advanced degree (MBA, MS, or equivalent) preferred. Equivalent combinations of education, training, and applicable work experience may be considered. Minimum of 10 years of experience in manufacturing operations, with at least 5 years in a senior leadership role within a sterile manufacturing environment. Confirmed experience of leading large-scale, sterile fill pharmaceutical operations in a highly regulated environment, operating multi-product facilities, and leading large matrixed teams. Experience leading a revenue stream of $500 million or greater. Cross functional business sense including Finance, Supply Chain, and Commercial to drive Customer Experience and a dedication to excellence. Experience leading and developing high-performance teams, driving organizational change, developing an operational strategy and achieving business goals. Strong background in operational excellence, including experience with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies. Deep understanding of regulatory requirements (FDA, OSHA, EPA, etc.) and Current Good Manufacturing Practices (cGMPs). Excellent interpersonal and communication skills, with a proven ability to collaborate effectively with cross-functional teams and other Business Segment Leaders. At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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