Senior Digital Solution Specialist AI Business Process New Zealand New Zealand Auckland Auckland

Job description

Working closely with partners, engineering, and Customer Success, you will lead the sales strategy for complex opportunities, help customers envision their future-state operating model, and establish a transformation roadmap that aligns technology investments with measurable business outcomes. Engage with the account team to land solution envisioning sessions and business value assessments. Proactively lead customer-centric business process transformation conversations, solution envisioning workshops, and executive engagements while strengthening Business Decision Maker and Technical Decision Maker relationships. Shape the sales strategy for business transformation priorities by addressing competitive positioning, solution differentiation, commercial value, and AI adoption considerations across complex customer environments. Lead the development of the customer proposal, ensuring that the business case, differentiated value proposition, solution strategy, and customer outcomes are clearly articulated and aligned across the account team. Lead alignment with Partners and Customer Success on the proposed deployment approach, customer success plan, and Key Performance Indicators, ensuring continuity from the sales strategy to agreed business outcomes. Lead discovery across complex opportunities, synthesising customer-agreed business challenges, stakeholder priorities, and measurable value into differentiated win themes and a clear opportunity strategy. 8+ years of solution sales, business applications sales, enterprise SaaS sales, account management, or related customer-facing experience, including experience leading complex opportunities and engaging senior business decision-makers. OR Bachelor's Degree in Business, Computer Science, Information Technology, or a related field AND 6+ years of solution sales, business applications sales, enterprise SaaS sales, account management, or related customer-facing experience, including experience leading complex opportunities. OR Master's Degree in Business, Computer Science, Information Technology, or a related field AND 5+ years of solution sales, business applications sales, enterprise SaaS sales, account management, or related customer-facing experience, including experience leading complex opportunities. OR equivalent experience. Demonstrated success leading complex business application or enterprise SaaS opportunities that require orchestration of large, dispersed, virtual teams across account, industry, solution, partner, and customer success functions. Advanced solution-sales capabilities, including executive discovery, account and opportunity strategy, competitive differentiation, value-based selling, business-case development, negotiation, and identification and expansion of product opportunities. Certification or demonstrated expertise in relevant technologies and disciplines (e.g., Dynamics 365, Power Platform, Copilot, Copilot Studio, Azure AI, Power BI, business applications, or digital transformation methodologies).