Technical Product Owner- Sales

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Multi-Family Technology Product & Platform Management Job Category: People Leader All Job Posting Locations: Cincinnati, Ohio, United States of America, Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. J&J Flex Our enterprise way of working for office-based employees provides for individuals to work up to 2 days virtual and at least 3 days at their primary work location per week. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Do you thrive working with ambiguity and being able to shape industry-leading design patterns and world-class experiences? Are you ready to own the services that power all of our content & marketing experiences and help craft the next-gen vision for building even more hyper-personalized experiences for our customers? If yes, then this role may be for you! Position Summary We are searching for the best talent for a Technical Platform Owner – Sales professional to be located in Raritan, NJ, J&J sites on the East Coast or remote work in the U.S. This position may require up to 20% travel within the New Jersey/area and occasionally across North America/OUS. J&J MedTech's commercial transformation program is designed to unify Sales, Marketing, Customer Pricing & Quoting (CPQ), Professional Relations & Operations (PR&O), Customer Service, and Service & Repair into a single AI-powered platform built on Microsoft Dynamics technologies. It aims to replace fragmented systems, disconnected processes, and siloed data with one integrated customer engagement ecosystem. This person will serve as the global technical platform leader for the MedTech Global CXM Platform in Microsoft Dynamics, creating a connected ecosystem of platform, data, and intelligence across MSD, Teams, Outlook, Co-Pilot, and additional interconnected global commercial platforms. This role focuses specifically on Sales platform experiences and will be responsible for defining and executing the technical strategy, architecture, engineering standards, and platform capabilities that power the future of AI-driven commercialization experiences across MedTech. Leadership Profile: Business-focused and technology-aware; risk-conscious and collaborative; accountable and outcome-driven. Bridge business needs and the right technology, owning end-to-end system reliability and future product strategy, driving adoption, safeguard performance, and enabling the site to run seamlessly - delivering sustained value to our patients and stakeholders. Key Responsibilities Lead the planning and coordination of education platform transformation technology solutions, working with enterprise product teams and delivery partners to support deployment and ongoing operations in alignment with segment and enterprise IT strategies. Translate education priorities, operational challenges, and risks into a business-led technology roadmap spanning short- and mid-term horizons (0–5 years), using a business-first technology perspective and ensuring alignment with segment product and business strategies. Serve as the trusted technology partner and primary JJT point of contact for site leadership and key business stakeholders, fostering strong collaboration between medtech global businesses, and technology teams and coordinating digital topics and escalations. Own the identification, translation, prioritization, delivery, and lifecycle management of site technology demand and capabilities, identifying capability gaps, pain points, and opportunities early while balancing measurable business value, cost, risk, resources, and dependencies. Ensure local technology solutions are aligned to standard enterprise product categories, driving consistency, scalability, and optimization across the digital ecosystem. Contribute to a global standardized eco-system of systems/applications. Develop and maintain site IT roadmap, help shape business case development and investment justification in partnership with business and finance stakeholders. Drive speed‑to‑value through effective execution models, including Agile and iterative delivery practices where appropriate. Establish and lead regular cadence of communications with site stakeholders to provide visibility into roadmap progress, risks, dependencies, and outcomes. Partner with External vendors to ensure appropriate resourcing, delivery quality, adherence to timelines and budgets, and active governance of partner performance. Accountable for IT financial management, including operating budgets, total cost of ownership, year‑over‑year cost optimization, and alignment with enterprise planning processes. Identify and lead opportunities to improve operational efficiency, system reliability, and cost effectiveness of plant technology solutions. Own end-to-end operational performance and technology-related continuity for the site, including incident management, escalation coordination, root cause analysis, service governance, service-level adherence, risk management, and continuous improvement of reliability metrics. Ensure quality, safety, regulatory compliance, cybersecurity, risk management, reliability, and technology lifecycle management practices are embedded into site roadmaps, maintaining visibility and active mitigation of technical debt, compliance requirements, and critical dependencies. Provide site technology leadership and coordinate internal team members and vendors to deliver consistent, high-quality IT services, with direct people-management accountability where assigned. Identify, promote, and drive innovation opportunities that address site priorities, close capability gaps, and create measurable business value. Qualifications & Requirements Required Qualifications Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field. 7 ye