Service Sales Specialist

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Sales Manager __ Your role and responsibilities In this role, you will have the opportunity to manage service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will concentrate on expanding the Installed Base (IB) and promoting the full range of Service products. You will also showcase your experience by building long-term customer relationships and ensuring efficient response to specific customer needs and issues. The work model for the role is: primarily onsite, with some flexibility for remote work, in line with ABB's guidelines and policies. #LI-onsite This role is contributing to the Electrification - Service business in Greece. You will be mainly accountable for: Preparing and submitting technical/commercial offers and handling customer’s requests. Promoting the entire ABB Electrification Service portfolio, including Digital, Care, Modernization and Advisory Products and Services. Acting as a trusted advisor for our customers by providing smart, digital & value-based solutions. Understanding the commercial strategy and the establishment of related prices. Preparing sales plans, reviewing them, and proposing recovery plan(s) when needed. Generating service sales leads and developing new opportunities by utilizing market trend information and by understanding ABB’s Installed Base dynamic. Daily utilizing of our various digital platforms for both selling and managing processes. Handling customer's claims, potential conflicts of interest, minor technical support cases, etc. Qualifications for the role: Master’s or bachelor’s degree in electrical engineering Sales experience (3 to 7 years) Previous experience in specific segments (including Datacenters, Industries, etc) will be appreciated Digital Abilities & technical knowledge of MV/LV distribution market will be highly appreciated. The ability to work in a team & to develop and manage customer relationships A collaborative, innovative approach, with clear written and spoken communication skills Proficient computer skills, including MS Office and Outlook Fluent proficiency in Greek and English Experience of CRM software (Salesforce, SAP) will be appreciated Driving license We also offer our employees the following benefits: Receive attractive remuneration based on your experience and skills Additional financial benefits, such as annual bonus and internal share purchase program. Work from Home Days based on local policy Private medical plan (including offers for family members) Private Pension Plan Seize individual development and training opportunities, from job specific to soft skills More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunwithABB Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.