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Business Intelligence Analyst

Convergys · VNM Ho Chi Minh

Full-timeOn-sitePosted 9 June 2026
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Job description

Job Title: Business Intelligence Analyst Job Description The responsibility of the BI Analyst is turn sales data into revenue‑impacting insight that improves pipeline health, conversion, forecasting accuracy, pricing, and account growth. This role is decision‑support, not just reportingDuties and Responsibilities Design, build, and maintain sales performance dashboards (pipeline, bookings, revenue, churn) Analyze sales funnel metrics and identify conversion bottlenecks Partner with Sales Ops to improve forecast accuracy and pipeline rigor Conduct account‑level and territory‑level analyses to support growth strategies Deliver regular sales insights for MBRs/QBRs Support pricing, discount, and margin analysis Work cross‑functionally with: Sales, Finance, Marketing & RevOps Ensure data accuracy across CRM and BI systems Hiring Requirements Analytical & Technical · Advanced SQL · BI tools (Power BI, Tableau, Looker, etc.) · Strong Excel / Power Query · CRM data (Salesforce, Dynamics, HubSpot) · Data modeling & KPI definition Business & Sales Acumen (Critical) · Understanding of: o B2B sales cycles o Enterprise vs SMB sales models o Quotas, territories, pipeline stages Ability to challenge sales assumptions with data Soft Skills Ability to communicate with senior sales leaders Strong storytelling skills Practical, action-oriented mindset Comfortable influencing without authorit Location: VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City Language Requirements: Time Type: Full time

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