Qualification PM

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY The Ops Project Manager III will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project schedules, project management and performance requirements for enterprise level projects. ESSENTIAL DUTIES AND RESPONSIBILITIES · Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution · Build team(s) to address the project goals and objectives · Collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval · Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project · Review project schedules with functional project managers and project coordinators allocated to projects · Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives · Communicate project objectives in terms of overall strategic business objectives · Serve as interface with customers, vendors, stakeholders and project sponsor(s) · Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics · Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints · Drive project to completion in accordance with the project schedule · Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks · Management of Resource capacity and time tracking allocated to the project · Participates in the financial management and analysis of costs for projects, including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs · Accountable for overall project success - including cost, schedule, quality, and scope management · Report project status, issues and implemented solutions as well as evaluations and assessments of the results · Provide leaders with updates, including greatest opportunities for improvement · Recognize potential problem areas against the plan and identify and implement alternative solutions · Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems) · Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required) · Drive continuous improvement through trend reporting analysis and metrics management · Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority · Drive relevant, concise and effective communication through a variety of mediums · Comply and follow all procedures within the company security policy · May perform other duties and responsibilities as assigned JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS · Demonstrated Leadership and Management capabilities · Project Management Professional (PMP) or equivalent certification desirable · Knowledge of organization’s operating policies and procedures required · Knowledge of organization’s culture and guiding principles · Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc · Prior experience in customer interface · Strong operational and financial knowledge required · Substantial knowledge of Jabil and demonstrated ability to leverage organization · Consultative skills (ability to understand true customer needs) · Good communications skills · Distinctive problem solving leader · Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude · Automotive/ Medical background experience as required · Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required EDUCATION & EXPERIENCE REQUIREMENTS · Bachelor’s degree required (Supply Chain Management or Engineering) · PMP certified professional is desirable · Minimum 2 years work-related experience required in a supervisory/management role and · Minimum 2 years project management experience or related discipline · Or an equivalent combination of education, training and/or experience Role PurposeThe Product Qualification Project Manager (QPM) is responsible for leading the end-to-end planning, execution, and delivery of product qualification programs across New Product Introduction (NPI) and Mass Production (MP) phases. This role ensures on-time qualification, cross-functional alignment, customer compliance, and full program visibility, while acting as the single point of ownership for program readiness, health and risks management. Key Responsibilities• Own Product qualification programs (NPI, 2nd source, DOE, MP)- Act as primary interface between internal teams and customers. • Develop and manage project schedules and milestones- Develop qualification master plan (Gantt). Define test scope, sequencing and dependencies. Align with customer requirements and priorities. • Drive cross-functional coordination (QE, TE, ME, IE, Planning and Supply Chain)- Ensure readiness of materials, test infrastructure, and labs • Track execution (Test Program and Supplier activities)- risks, Maintain dashboards and trackers. • Manage customer communication (status, risks, mitigation)- Identify risks (lab capacity, delays, failures), Develop mitigation and recovery plans. Align on priorities, SLA, and qualification strategy. • Coordinate with suppliers, external labs and customers • Ensure qualification closure, reporting and handover to NPI/ MP team Qualifications• Bachelor’s degree in Engineering (Mechanical, Electronics, Industrial or related field) • PMP / Program Management certification (good to have) Experience Required• 8–12 years of experience in program/project management • Strong experience in NPI / product qualification lifecycle • Experience working with cross-functional engineering teams • Customer-facing role experience is highly preferred • Experience in product manufacturing / electronics industry preferred Required Skills• Strong project management and planning skills • Risk management and problem-solving capability • Data-driven tracking and reporting • Excellent communication and stakeholder management • Ability to drive execution in complex environments Success Metrics• On-time qualification completion • Zero readiness delays • Customer satisfaction • No adverse impact on NPI and MP timeline Behavioral Expect