Clinical Support

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Inside Sales -- MedTech (No Commission) Job Category: Business Enablement/Support All Job Posting Locations: Kibbutz Shefayim, Center District, Israel Job Description: About Johnson & Johnson MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech. We are searching for the best talent for a Clinical Support role to join our Orthopedics – Joints team in the Central Region of Israel. The Clinical Support Specialist provides expert clinical and technical support for orthopedic procedures, partnering closely with the Sales team and healthcare professionals. This field-based role involves supporting surgical cases, delivering product expertise in the operating room, and helping drive customer satisfaction and business growth. You will be responsible for: Provide clinical and technical support during orthopedic surgical procedures. Build and maintain strong relationships with surgeons, operating room teams, and key customers. Develop in-depth knowledge of products, technologies, clinical applications, and competitive offerings. Support the Sales team in achieving business objectives and delivering exceptional customer service. Gather market intelligence, including customer needs, competitor activities, and hospital processes. Deliver product training and education to healthcare professionals as required. Report Adverse Events and Product Quality Complaints in compliance with company policies and regulatory requirements. Ensure all activities are conducted in accordance with company, legal, ethical, and compliance standards. Location: Central region- Israel. Requirements Bachelor's degree or relevant clinical/scientific background preferred. Previous experience in the medical device industry or healthcare environment is an advantage. Strong English communication skills. Willingness to work in a dynamic, field-based environment, including operating room support. Skills & CompetenciesStrong learning agility and technical aptitude. Excellent interpersonal and relationship-building skills. Team player with a collaborative mindset. Ability to adapt quickly to changing priorities and environments. Strong organizational skills and ability to perform under pressure. High level of professionalism, accountability, and customer focus. Why Join Us? Innovative Impact: Be part of a leading company in surgical innovation and make a difference in patient care. Career Growth: Access to professional development opportunities and career advancement within Johnson & Johnson. Supportive Culture: Join a team that values collaboration, diversity, and excellence. Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Required Skills: Preferred Skills: Accountability, Agility Jumps, Business Savvy, Business-To-Business (B2B) Marketing, Collaboration, Communication, Customer Experience Management, Market Knowledge, Process Oriented, Product Knowledge, Revenue Management, Sales Automation, Sales Projections, Sales Support, Solutions Selling, Sustainable Procurement, Vendor Selection