Software Engineering Director, AI for Incident Response

Job description

Meta is seeking a Software Engineering Director to lead the organization building the future of incident response. As agents increasingly build and operate infrastructure, Meta needs reliability systems that can reason and act at machine speed. This leader will drive Meta's AI-powered incident response agent, Meta’s AI agent for incident response, toward a human-on-the-loop model: the agent autonomously gathers context, investigates incidents, identifies root causes, creates a safe mitigation plan, and executes the appropriate action, while humans set boundaries, supervise consequential actions, and intervene when judgment is required. This role combines frontier agent capabilities with one of the world’s largest and most complex production environments. You will define the technical, product, and organizational strategy, lead an engineering organization with real production systems, and partner across infrastructure and product groups to make incident response faster, safer, and dramatically less labor-intensive. Few roles offer the opportunity to define both the technology and operating model for autonomous incident mitigation at this scale.