Social Insurance Supervisor

Job description

Job Title: Social Insurance Supervisor Job Description The Social Insurance Supervisor is responsible for overseeing all social insurance operations, ensuring compliance with Egyptian Social Insurance regulations, managing the team’s day-to-day activities, and maintaining strong relationships with governmental authorities and external stakeholders. The role will ensure timely processing of all social insurance transactions and drive continuous process improvements. Key Responsibilities Supervise and manage the Social Insurance team. Ensure compliance with all applicable Egyptian Social Insurance laws and regulations. Oversee Form 1, Form 6, salary amendments, and all related social insurance activities. Manage relationships with Social Insurance offices and governmental authorities. Monitor service levels, productivity, and operational KPIs. Identify process improvement opportunities and drive implementation. Support audits and compliance reviews. Prepare operational reports and provide updates to management. Train, coach, and develop team members. Minimum Requirements Bachelor's degree in Business Administration, Commerce, Law, HR, or a related field. 5+ years of experience in Social Insurance operations. Minimum 2 years of people management or supervisory experience. Strong knowledge of Egyptian Social Insurance regulations and procedures. Experience dealing directly with governmental authorities. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Good command of English. Advanced Microsoft Excel skills preferred. Location: EGY Cairo Egypt-Smart Village Building B2110 Language Requirements: Time Type: Full time