Staff Engineer - Business Systems

Job description

About Team The IT SaaS Engineering Team is the backbone of MongoDB's go-to-market operations. We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance rely on daily to manage customer relationships and drive business growth. Role Overview We're hiring a Staff Salesforce Engineer to own the architecture, design, and evolution of our CRM platform. This role combines deep technical leadership, hands-on solution design, and a modern engineering mindset that embraces AI-powered development responsibly. As a senior individual contributor, this person sets technical direction and raises the engineering bar through architecture, design, and mentorship. What You'll do • Lead architecture, design, and development of scalable Salesforce solutions — custom applications, automations, and integrations • Translate business requirements into secure, maintainable, technical solutions aligned with long-term platform strategy • Partner with business stakeholders, product teams, and engineering to refine requirements and deliver high-quality solutions • Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design • Drive platform optimization across performance, scalability, usability, and governance • Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management • Troubleshoot complex production issues and drive long-term, scalable resolutions • Identify tech debt and drive modernization efforts across the Salesforce ecosystem • Leverage AI-powered engineering tools (Apex Guru, GitHub Copilot, Salesforce Agentforce Vibes, Claude Code) to improve productivity and code quality — with strong judgment on security, privacy, and accuracy. Responsibilities • Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices • Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design • Lead technical design sessions and identify gaps between current-state and future-state solutions • Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate • Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence • Support team growth by coaching, developing talent, and helping build a high-performing engineering organization • Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving • Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution Minimum Requirements • Bachelor's or Master's degree in Computer Science, Information Systems, or a related field • 12+ years of Salesforce engineering or technical leadership experience within global SaaS organizations • 2+ years directly managing engineering teams — hiring, performance management, and career development • Strong hands-on experience with Sales Cloud (opportunity/lead management, forecasting, territory/assignment rules) and Experience Cloud (portal architecture, sharing sets, guest user security, community licensing) required. • Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and platform customization • Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design • Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery • Salesforce certified Application Architect and System Architect certifications strongly preferred Success Measures • In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and technical landscape. Build trusted relationships with key stakeholders and engineering partners. • In 6 months, you will: Lead the technical design and successful delivery of critical Salesforce initiatives. Establish yourself as a trusted technical leader within the Sales Apps team.