Senior FX Product Manager - Hedging Conversion

Job description

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. FX Senior Product Manager - Hedging conversion Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week As Ebury scales globally, we are evolving from a delivery-led organisation into a platform-led product company - building shared foundations that allow teams to move faster, operate safely in regulated environments and deliver high-quality client experiences across channel The Opportunity We're looking for a Senior Product Manager to own one number: the share of Ebury's clients who convert into hedgers — and to build the journeys, workflows and decision tools that get them there. Ebury has a real hedging business. Thousands of clients already hedge with us, they're our most valuable and stickiest, and Hedge works. The problem isn't proof of concept — it's rate. For every client who converts, several more carry the same currency exposure, would benefit from the same forward, and never get there. Here's the honest reason why. Hedging isn't a product you sell; it's a conclusion a client reaches once they can see what their international business is actually exposed to. Today that seeing happens in a CPM's head and a spreadsheet, one client at a time. The client can't see their own exposure clearly, the CPM can't see it at scale, and so the conversation that should be obvious either happens late or never happens at all. This role builds the layer that changes that: guided journeys and lifecycle workflows that carry a client from unaware exposure to a first hedge to a standing policy — and the decision tools that let both the client and their CPM understand the client's international business well enough to make the right call, not just the next call. You'll sit at the intersection of product, data, and commercial, working closely with: CPMs and Sales teams who convert clients today Data and Analytics Design and Engineering Compliance and Risk Clients directly What you’ll do You will own the end-to-end conversion journey into hedging, backed by a dedicated squad of developers, including: Journeys & Lifecycle Workflows The path from spot client → Hedge-active → policy client, and every drop-off point along it Guided, staged journeys rather than one-off prompts: the right message, to the right client, at the moment their exposure is real to them Triggered workflows off real events, a new currency pair, a large invoice, a rate move against them, a forward maturing Understanding what separates the clients who convert from the ones who don't, and building for the difference Decision Tools for Clients Showing a client what their international business is actually exposed to, in their own numbers and their own currencies Exposure views, scenario and impact modelling, MTM and forward comparisons a finance lead can act on without training Turning "should I hedge?" into a question the client can answer for themselves, with confidence Balancing honesty about risk against simplicity of decision, the goal is a well-made decision, not a sold one Tooling for CPMs Giving CPMs a portfolio-level view of client exposure, trades and performance, so they know who to talk to and what to say before the client asks Surfacing the signals that make a conversation timely: unhedged exposure, changing trade patterns, policy lapses Learning from the conversations that already convert