Solution Consultant (Japanese and English Speaking)

Job description

About RELEX RELEX Solutions is a global leader in unified retail and supply chain planning, with over 2,400 employees across 24 offices in 18 countries and 700+ customers worldwide. Our AI-driven, cloud-native platform helps retailers and manufacturers navigate rapidly changing consumer demand, new sales channels, and supply chain disruptions, improving operational efficiency and controlling costs. As our APAC business continues to grow, we're looking for a Solution Consultant based in Tokyo to join our regional consulting team and help deliver RELEX implementations for some of Japan's most iconic retailers and wholesalers — with the backing of a genuinely supportive, international team behind you. The Role As a Solution Consultant, you'll manage software implementation projects through the full project lifecycle in the field of retail supply chain planning. Working within a project team alongside Business Consultants and Technical Consultants, you'll design and build RELEX solutions for our customers — from solution design through configuration, testing, and data-driven validation of system outputs. You'll combine hands-on system configuration with strong business context, ensuring the solutions you build deliver the customer's expected business benefits. This is a great fit for someone who enjoys working close to the system, likes solving concrete data and logic problems, and wants to do so in a customer-facing, business-connected role. What You'll Be Doing Designing and building business logic in RELEX Plan (forecasting, replenishment, allocation, and related F&R modules) using Business Rules and TQL Scoping and designing solutions that address the customer's true requirements while guiding them toward RELEX best practices Optimizing model outputs, such as forecast accuracy and replenishment performance, based on data-driven analysis Planning and executing testing (unit, functional, and validation) to ensure configuration meets business and quality expectations Owning the configuration plan for your workstreams: providing effort estimates, tracking progress, and flagging risks early Leading and contributing to business logic workshops in both Japanese and English, and presenting findings and solution designs to customers at operational and management level Producing clear configuration and solution documentation for customers and internal stakeholders Collaborating closely with Business Consultants and Technical Consultants, and liaising with RELEX's central best-practice and Product teams to keep implementations aligned with product direction Supporting the onboarding of RELEX implementation partners Continuously building your product, industry, and consulting skills through training and hands-on project work What You'll Bring to the Table Business-level proficiency in Japanese and English A technical or analytical degree (e.g., engineering, mathematics, computer science, supply chain) or equivalent experience in a supply chain or retail planning environment Strong analytical skills and a genuine interest in working with data, systems, and business logic Ability to understand and work through large datasets and complex system configurations Initiative, sound prioritization, and the ability to work autonomously once ramped up Strong communication skills, comfortable presenting to both technical and business audiences A genuinely independent, experimental mindset: comfortable using AI and other modern tools to work smarter, test new approaches, and figure things out rather than waiting to be shown What We Consider a Strong Plus Experience with forecasting and replenishment or planning software (RELEX, Blue Yonder, SAP, Oracle RPAS, or similar) Prior experience in retail, wholesale supply chain / merchandising Familiarity with SQL, TQL, or other query/programming languages Experience running workshops or delive