Senior Engineer I, Field Process

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Job's mission As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will have a direct impact on customer satisfaction, product performance, and internal technology development. This role is critical in shaping ASM’s strategic engagement with key accounts while mentoring and developing the next generation of engineering talent. What you will be working on Lead the development and implementation of advanced thin-film deposition process solutions. Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction. Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally. Analyze complex data sets to develop actionable plans and ensure successful outcomes. Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion. Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications. Understand customer integration strategies across multiple applications and identify new business opportunities for ASM. Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points. Proactively resolve technical issues and develop solutions that enhance ASM’s market position. Partner with customers to define process and integration requirements. Generate and present technical documentation, reports, and presentations to customer leadership and internal business units. Provide mentorship and guidance to junior engineers. What we are looking for Master or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline. In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company. Proven ability to build trusted partnerships with customers and internal stakeholders. Strong customer-focused mindset with a results-driven approach. Excellent verbal and written communication skills in both Japanese and English, with the ability to present technical and strategic content to diverse audiences. Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Demonstrated leadership in team environments, with the ability to supervise and inspire others. Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE. 職務概要（Job Mission） Senior Field Process Engineerとして、ASMの半導体製造装置をご使用いただいているお客様に対し、高度なプロセス最適化を技術面からリードしていただきます。 お客様、社内のビジネスユニット、および各エンジニアリングチームと密接に連携しながら、複雑な技術課題の解決、プロセス性能の向上、新製品・新技術の導入を支援します。 主な業務内容（What You Will Be Working On） 顧客要求や製品仕様を満たすための先端薄膜成膜プロセスの開発および最適化 顧客先におけるプロセス開発プロジェクトの技術面をリードし、高品質な成果創出とプロジェクト成功を実現 新製品導入、新規プロセス立ち上げ、技術移管活動の支援 プロセス、装置、およびインテグレーションに関する技術課題を調査し、効果的な改善策を立案・実行 実験データや量産データの分析を通じた性能改善および技術課題の解決 プロセス開発計画の策定、実験の推進、およびトラブルシューティングの自主的な遂行 顧客、Business Unit（BU）、および各部門と連携しながら、プロセス要件や導入戦略を策定</