Specialist Payment Processing Finance And SCM

Job description

Specialist Payment Processing - Finance and SCM India Specialist Payment Processing - Finance and SCM Chennai, Tamil Nadu Job Summary • Handle escalated accounts and high-value customers with complex issues. • Lead root cause analysis for recurring payment delays or disputes. • Collaborate with credit control and legal teams for risk mitigation. • Drive reduction in DSO (Days Sales Outstanding) and bad debt. • Conduct periodic reviews of customer payment behavior and trends. • Mentor junior analysts and support their development. • Participate in system testing and enhancement projects. • Present collection performance insights to leadership. Key Responsibilities • Handle escalated accounts and high-value customers with complex issues. • Lead root cause analysis for recurring payment delays or disputes. • Collaborate with credit control and legal teams for risk mitigation. • Drive reduction in DSO (Days Sales Outstanding) and bad debt. • Conduct periodic reviews of customer payment behavior and trends. • Mentor junior analysts and support their development. • Participate in system testing and enhancement projects. • Present collection performance insights to leadership. Skill Requirements • Advanced Problem Solving: Handles escalated and complex collection cases. • Root Cause Analysis: Identifies and addresses recurring payment delays. • Mentorship: Supports and trains junior analysts. • Cross-Functional Collaboration: Works with credit, legal, and sales teams. • KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes. • Process Improvement: Recommends enhancements to reduce overdue receivables. • Presentation Skills: Prepares and shares insights with leadership. Other Requirements 1. B.Com/M.Com/Bba/Mba Qualifications Are Required. 2. Optional But Valuable: Certification In Accounts Payable Or Financial Management 3-4 Years Experience.