SeniorAdministrator Data Loss Prevention,Palo Alto Firewalls

Job description

L2 Engineer will be responsible for day-to-day operations, troubleshooting, and policy administration of AppGate ZTNA and iBoss Secure Web Gateway (SWG) platforms in a enterprise environment. Key Responsibilities 3 to 6 years of hands-on experience in enterprise network security, systems operations environment. • Minimum 1–2 years working directly with Appgate SDP (ZTNA) and cloud-managed iBoss Secure Web Gateway (SWG) architectures. • Handle incident, request, and change management tickets within SLA • Perform policy and configuration changes using Config-as-Code (CaC) workflows validate changes through CI/CD pipelines and change governance processes • Familiarity with pipeline tools (e.g., GitLab CI/CD, GitHub Actions, or Jenkins) to run validation testing and automate platform API calls. • Troubleshoot ZTNA access issues (authentication, entitlement, connectivity) and SWG issues (URL filtering, access blocks, SSL inspection) • Monitor and maintain web content filtering, malware defense, and data loss prevention (DLP) rules across the iboss cloud environment • Assist with log pipeline delivery and cross-platform health checks (e.g., iboss telemetry syncing into SIEM or Endpoint tools) Skill Requirements Strong troubleshooting and analytical skills for access-related issues • Good understanding of Zero Trust / SASE architecture principles • Ability to correlate issues across layers (endpoint → network → ZTNA → SWG → application) • Experience in incident management and SLA-driven delivery • Knowledge of policy-based access control and proxy behavior • Strong collaboration and communication skills across technical teams • Proactive mindset toward problem management and automation opportunities Other Requirements Certifications (Preferred) • Zero Trust / SSE certifications • Microsoft Security / Azure certifications Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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