Track Lead Process Management, ServiceNow
HCLTech · Gautam Buddha Nagar, Uttar Pradesh, India
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Job description
Track Lead - Process Management, ServiceNow India Track Lead - Process Management, ServiceNow Gautam Buddha Nagar, Uttar Pradesh Job Summary Job Summary : HCL is a ServiceNow Elite partner and is looking for a new ServiceNow Business Analyst and Functional Consultant. The basic responsibilities of the role include analyzing business requirements through workflow analyses, translating business requirements into functional designs, evaluating feasibility with client\\\\\\\'s stakeholders, managing the development of the ServiceNow platform, serving as client\\\\\\\'s subject matter expert on the SNOW system, and managing the upgrades to the ServiceNow system. The Consultant is also expected to possess advanced knowledge of ServiceNow’s native AI capabilities, primarily Now Assist, to design, configure, and optimize intelligent workflows.