SME ServiceNow, IT Service Management
HCLTech · Chennai, Tamil Nadu, India
Applications are made on HCLTech's own site. We never sit in the middle.
Job description
SME - ServiceNow, IT Service Management India SME - ServiceNow, IT Service Management Chennai, Tamil Nadu Job Summary : The Platform Analyst supports Platform Services by applying strong technical knowledge across one or more enterprise technologies that enable business capabilities and critical business processes. The role is responsible for maintaining reliable, secure, and effective platform services; understanding integrations with upstream and downstream systems; translating business needs into practical platform solutions; and collaborating constructively with business stakeholders and Information & Technology teams. The Platform Analyst also contributes to service improvement, platform lifecycle management, operational stability, and the delivery of measurable business value.