Track Manager (Tools & Automation)
HCLTech · Bengaluru, Karnataka, India
Applications are made on HCLTech's own site. We never sit in the middle.
Job description
Track Manager (Tools & Automation) India Track Manager (Tools & Automation) Bengaluru, Karnataka Job Summary Role Overview Lead large-scale technology programs, service delivery engagements, Agile transformations, and enterprise project portfolios. Responsible for end-to-end project governance, budgeting, stakeholder management, delivery excellence, risk management, and Scrum leadership across global teams. Key Responsibilities Key Responsibilities Manage end-to-end project and program delivery including planning, budgeting, execution, and governance. Lead Agile/Scrum teams, sprint planning, backlog refinement, reviews, and retrospectives. Drive service delivery excellence, KPI/SLA management, forecasting, and operational governance. Manage stakeholder relationships, executive reporting, audits, UAT planning, and RCA activities. Lead transition, transformation, and change management initiatives. Establish delivery standards, quality processes, and knowledge management frameworks. Govern ITIL Change Management processes including risk assessment, CAB coordination, and implementation reviews. Mentor project managers, Scrum teams, and technical delivery teams. Skill Requirements Core Skills Project & Program Management Service Delivery Management Agile / Scrum ITIL Change Management Digital Transformation Release Management Client & Stakeholder Management Financial Planning & Budgeting Transition & Transformation Global Delivery Management Risk & Quality Management Knowledge Management Copilot agent and poweapp/ powerbi development Other Requirements