Lead Consultant(ProductDomain)

Job description

Lead Consultant(Product/Domain) India Lead Consultant(Product/Domain) Bengaluru, Karnataka Job Summary IT Business Systems Analyst - SAP SD/CS Functional (ECC) 6-8 Years expireance We are seeking an experienced IT Business Systems Analyst - SAP SD/CS Functional with 6-8 years of hands-on experience in SAP ECC. The candidate will be responsible for analyzing business requirements, configuring SAP SD and CS modules, supporting business operations, and delivering enhancements that improve Order-to-Cash and Customer Service processes. This role requires close collaboration with business stakeholders, technical teams, and cross-functional SAP teams. Key Responsibilities SAP SD Functional Support Configure and support SAP SD processes including: Customer Master Material Master Sales Order Processing Pricing & Condition Techniques Deliveries and Shipping Billing and Invoicing Returns Management Credit Management Troubleshoot and resolve production support issues. Perform root cause analysis and implement corrective solutions. SAP CS Functional Support Configure and support Customer Service processes including: Service Notifications Service Orders Equipment Master Functional Locations Warranty Management Service Contracts Installed Base Management Support service lifecycle management and after-sales service processes. Business Analysis Gather, analyze, and document business requirements. Translate business requirements into functional specifications. Conduct fit-gap analysis and recommend SAP best practices. Facilitate workshops and requirement-gathering sessions with business users. Configuration & Development Support Perform SAP ECC configuration and customization activities. Create Functional Specifications for RICEFW developments. Work closely with ABAP developers on enhancements, interfaces, reports, forms, and workflows. Review technical designs and validate delivered solutions. Skill Requirements SAP ECC SD SAP ECC CS OTC (Order-to-Cash) Pricing Procedures Credit Management Shipping & Billing Service Orders & Notifications Equipment & Warranty Management Functional Specifications (RICEFW) IDocs & Interfaces Testing & Change Management Other Requirements null