Senior Team Lead

Job description

Senior Team Lead India Senior Team Lead Lucknow, Uttar Pradesh Job Summary Essential Criteria: 3 - 5 years Financial Services experience, or previous system support experience in a similar environment. Ability to analyze and identify problems and present solutions. Ability to lead and direct small teams of associates from time to time. Ability to multi-task with limited supervision Must possess an intermediate/advanced knowledge of Microsoft Excel Knowledge of Microsoft Access a plus. Detail Oriented. Strong Analytical skills. BA/BS preferred Strong written and verbal communication skills. Ability to interact with all levels of management. Strong interpersonal and organizational skills required. MS Office & Power Query in excel MS Access (ODBC Queries), SQL Queries and DB Schema maintenance HTML, API Connections and Scripting Power BI DAX VBA Account receivable and payable in loan servicing Mortgage loan processing Accounting knowledge and Analytical skills for audits Banking and regulation Risk and credit analytics Compliance and Regulatory Oversight Communication and Customer Service Skills Artificial Intelligence in Prompt Engg and Agentic AI Billing Process Payment Application All kind of Contract Transfer Skill Key Responsibilities Review manual processes and develop automated solutions. Document and develop training plans to train associates on new applications. Supports existing systems and small system development projects for the Financial Services group. Develop and lead processes to improve data integrity within Financial Services systems. Supports business processes and users in day-to-day system operations. Works with business owners on small projects in support of new and existing systems by interpreting business needs into functional requirements for Information Resources. Evaluates programming alternatives and recommends solutions for business needs. Analyzes system faults and provides alternative methods for workflow or technology improvements. Utilizes internal and external resources to ensure correct standards (technology, QA) are being used. Performs Level 1 problem resolution for service requests. Responsible for reactive communications to end users and proactive communications on changes and helpful hints. Facilitates testing issues and reporting needs. Participates in the development and maintenance of the systems security processes to ensure MVCI's data is adequately protected. Skill Requirements BTECH/MCA with 3-5 yr experience Other Requirements null