Program Manager (DFS)

Job description

Program Manager (DFS) India Program Manager (DFS) Chennai, Tamil Nadu Job Summary Minimum 5 years in project management experience with IT Infrastructure Services, Cloud, Data Center, End User Computing (EUC), Service Desk, and IT Service Management experience. Certifications (Mandatory) • PMP (Project Management Professional) – PMI • Certified Scrum Master (CSM) Preferred Certifications • ITIL Foundation / ITIL Intermediate • Microsoft Azure Administrator / Architect • AWS Solutions Architect • PRINCE2 Practitioner (Optional) Key Responsibilities Transition Management Ensure successful migration from transition phase to steady-state operations of. Infrastructure and Cloud Transition . Service Desk & End User Computing (EUC) ITSM & Process Management Stakeholder & Customer Management Risk & Compliance Management Required Skills & Qualifications Project & Program Management Strong expertise in project and program management methodologies. Experience managing large-scale infrastructure and workplace transitions. Proficiency in project planning, reporting, budgeting, and governance. Strong understanding of project management delivery models. Technical Knowledge Data Center Operations Server, Storage, Backup Technologies Cloud Platforms (Azure, AWS, GCP) Hybrid Infrastructure Environments Service Desk Setup and Operational Frameworks End User Computing (EUC) Services Network Infrastructure Fundamentals IT Infrastructure Support Models ITSM Knowledge Leadership & Communication Excellent stakeholder management skills. Strong presentation and executive communication abilities. Proven people leadership and cross-functional team management experience. Ability to work in global and matrix environments.