Campus Beginner
HCLTech · Bengaluru, Karnataka, India
Applications are made on HCLTech's own site. We never sit in the middle.
Job description
Campus-Beginner India Campus-Beginner Bengaluru, Karnataka Job Summary Monitor applications, servers, and system alerts using monitoring tools.Identify, analyze, and troubleshoot application issues.Create and manage incident tickets as per defined processes.Escalate critical incidents to relevant support teams.Track incidents until resolution and provide timely updates.Perform routine health checks and ensure application availability.Maintain operational logs and documentation. Key Responsibilities Basic understanding of IT infrastructure and applications. Knowledge of Windows/Linux operating systems. Familiarity with SQL fundamentals and database concepts. Understanding of Incident Management and ITIL concepts. Good analytical and problem-solving skills. Strong written and verbal communication skills. Skill Requirements Other Requirements