Client Delivery Director

Job description

Client Delivery Director India Client Delivery Director Others, Maharashtra Job Summary Own end-to-end delivery governance across projects, ensuring scope, quality, timelines, and budget adherence.  Drive strategic planning, execution oversight, and delivery excellence across multiple accounts or programs.  Manage client relationships, stakeholder expectations, escalations, and governance reviews.  Ensure operational performance through SLA/KPI tracking, risk management, and continuous improvement initiatives.  Lead and mentor delivery teams, ensuring resource planning, capability building, and performance alignment.  Monitor financial performance, including revenue, margins, billing, utilization, and cost optimization.  Ensure compliance with organizational processes, audit requirements, quality standards, and contractual obligations.  Identify delivery risks, dependencies, and improvement opportunities to ensure business continuity and client satisfaction. Key Responsibilities Own end-to-end delivery governance across projects, ensuring scope, quality, timelines, and budget adherence.  Drive strategic planning, execution oversight, and delivery excellence across multiple accounts or programs.  Manage client relationships, stakeholder expectations, escalations, and governance reviews.  Ensure operational performance through SLA/KPI tracking, risk management, and continuous improvement initiatives.  Lead and mentor delivery teams, ensuring resource planning, capability building, and performance alignment.  Monitor financial performance, including revenue, margins, billing, utilization, and cost optimization.  Ensure compliance with organizational processes, audit requirements, quality standards, and contractual obligations.  Identify delivery risks, dependencies, and improvement opportunities to ensure business continuity and client satisfaction. Skill Requirements Other Requirements