Administrator (Support & Operations)
HCLTech · | Pune, MaharashtraBengaluru, Karnataka, India
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Job description
Administrator (Support & Operations) India Administrator (Support & Operations) | Pune, MaharashtraBengaluru, Karnataka Job Summary Execute patch deployment and vulnerability remediation activities across supported infrastructure and applications, ensuring completion within defined SLA timelines. Investigate and resolve routine patching issues. Support patch compliance and cyber hygiene objectives by monitoring assigned remediation tickets, tracking overdue vulnerabilities, and following established governance processes. Maintain accurate operational records and reporting, updating remediation status, documenting outcomes, and providing progress updates to stakeholders. Contribute to process improvement initiatives by identifying recurring issues, work on automation and enhancements, and maintaining patching procedures and knowledge documentation. Key Responsibilities na Skill Requirements Years of exp: Min 5 years Patch Management, Vulnerability Management, IT Operations, Incident Investigation, Troubleshooting, SLA Management, Compliance Management, Cyber Security Operations, Ticket Management, Governance & Controls, Operational Reporting, Technical Documentation, Process Improvement, Automation, Stakeholder Management. Other Requirements na