Sr Administrator (Support & Operations)

Job description

Sr Administrator (Support & Operations) India Sr Administrator (Support & Operations) Noida, Uttar Pradesh Job Summary Project Manager JOB DESCRIPTION:- - Candidate should be willing to work flexible shift timings. - Should have experience working with Global clients. - Should have total 5 years of relevant experience in Infrastructure. - Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 3 years. Key Responsibilities KEY RESPONSIBILITIES:- 1. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability. 2. Should be able to drive the run arena – sys admin, storage and backup service towers. 3. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX , Windows), VMWARE, Storage and backup background would be an added advantage. 4. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams. 5. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams. 6. Should be customer facing and have a friendly personality. 7. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer 8. Preferred ITIL and Six Sigma background. 9. Must have project management skills. Skill Requirements SKILLS REQUIRED :- - Five years of previous project management (due diligence, transition, delivery, etc) experience. - Proficient with Project Management Tools including MS Project, and MS Office Suite. - Solid knowledge of and demonstrated experience in project management processes and methodologies. - Knowledge of and demonstrated experience in the project lifecycle - Crisp communication and presentation skills. - Well-developed negotiation and relationship skills. - Ability to build consensus. - Detail and big picture orientation. - Organization and time management skills: Operates independently with minimal guidance by management. - Ability to manage multiple tasks in parallel - Strong interpersonal skills. - ITIL certified - Project Management Professional (PMP) or PRINCE2 Certification preferred. - Six Sigma Yellow or Green Belt Certification a plus. Other Requirements null