Senior Specialist
HCLTech · Hyderabad, Telangana, India
Applications are made on HCLTech's own site. We never sit in the middle.
Job description
Senior Specialist India Senior Specialist Hyderabad, Telangana Job Summary To be responsible for managing and controlling processes within delivery operations, ensuring accuracy, efficiency, and adherence to company standards, while supporting the overall functionality of non-voice operations. Key Responsibilities 1. Identify Erroneous, Inaccurate, And Inefficient Outputs/Processes, Communicate These To Leadership, And Participate In Problem Resolution. 2. Implement And Maintain Company Safeguards To Protect Confidential Client Information. 3. To Review & Resolve Discrepancy And Troubleshoot & Support Call Floor Production Output. 4. To Support In Carrying Out Floor Operations Specific To Their Functions Skill Requirements null Other Requirements null