Sr Administrator (Support & Operations)

Job description

Job Summary Control-M JD: Key Responsibilities Administer and support BMC Control-M Server, Agent, and Enterprise Manager environments. Install, configure, upgrade, patch, and maintain Control-M infrastructure. Design, create, schedule, and monitor batch jobs, SMART folders, and workflows. Manage job dependencies, calendars, cyclic jobs, alerts, and SLA management. Troubleshoot job failures and performance issues across production environments. Perform root cause analysis and implement preventive measures. Automate job scheduling processes and streamline workload execution. Collaborate with application, database, middleware, and infrastructure teams. Support high-availability and disaster recovery activities. Develop operational documentation, runbooks, and knowledge articles. Participate in incident, problem, and change management processes. Provide 24x7 production support when required. Ensure compliance with security and audit requirements. Required Skills Control-M Administration Control-M Enterprise Manager (EM) Control-M Server & Agents Job Scheduling & Workload Automation Batch Monitoring & Troubleshooting Operating Systems Strong experience with Linux/AIX Windows Server Scripting Shell Scripting (Bash/Korn Shell) Automation scripting experience Database Knowledge SQL Oracle / SQL Server / DB2 knowledge Good to Have: Control-M Automation API, Cloud platforms Azure ITIL processes BMC Control-M certifications Qualifications Bachelor's degree in Computer Science, Information Technology, or related discipline. BMC Control-M Certification is a plus. ITIL Foundation certification is a plus. Key Responsibilities Control-M JD: Key Responsibilities Administer and support BMC Control-M Server, Agent, and Enterprise Manager environments. Install, configure, upgrade, patch, and maintain Control-M infrastructure. Design, create, schedule, and monitor batch jobs, SMART folders, and workflows. Manage job dependencies, calendars, cyclic jobs, alerts, and SLA management. Troubleshoot job failures and performance issues across production environments. Perform root cause analysis and implement preventive measures. Automate job scheduling processes and streamline workload execution. Collaborate with application, database, middleware, and infrastructure teams. Support high-availability and disaster recovery activities. Develop operational documentation, runbooks, and knowledge articles. Participate in incident, problem, and change management processes. Provide 24x7 production support when required. Ensure compliance with security and audit requirements. Required Skills Control-M Administration Control-M Enterprise Manager (EM) Control-M Server & Agents Job Scheduling & Workload Automation Batch Monitoring & Troubleshooting Operating Systems Strong experience with Linux/AIX Windows Server Scripting Shell Scripting (Bash/Korn Shell) Automation scripting experience Database Knowledge SQL Oracle / SQL Server / DB2 knowledge Good to Have: Control-M Automation API, Cloud platforms Azure ITIL processes BMC Control-M certifications Qualifications Bachelor's degree in Computer Science, Information Technology, or related discipline. BMC Control-M Certification is a plus. ITIL Foundation certification is a plus. Skill Requirements Control-M JD: Key Responsibilities Administer and support BMC Control-M Server, Agent, and Enterprise Manager environments. Install, configure, upgrade, patch, and maintain Control-M infrastructure. Design, create, schedule, and monitor batch jobs, SMART folders, and workflows. Manage job dependencies, calendars, cyclic jobs, alerts, and SLA management. Troubleshoot job failures and performance issues across production environments. Perform root cause analysis and implement preventive measures. Automate job scheduling processes and streamline workload execution. Collaborate with application, database, middleware, and infrastructure teams. Support high-availability and disaster recovery activities. Develop operational documentation, runbooks, and knowledge articles. Participate in incident, problem, and change management processes. Provide 24x7 production support when required. Ensure compliance with security and audit requirements. Required Skills Control-M Administration Control-M Enterprise Manager (EM) Control-M Server & Agents Job Scheduling & Workload Automation Batch Monitoring & Troubleshooting Operating Systems Strong experience with Linux/AIX Windows Server Scripting Shell Scripting (Bash/Korn Shell) Automation scripting experience Database Knowledge SQL Oracle / SQL Server / DB2 knowledge Good to Have: Control-M Automation API, Cloud platforms Azure ITIL processes BMC Control-M certifications Qualifications Bachelor's degree in Computer Science, Information Technology, or related discipline. BMC Control-M Certification is a plus. ITIL Foundation certification is a plus. Other Requirements Control-M JD: Key Responsibilities Administer and support BMC Control-M Server, Agent, and Enterprise Manager environments. Install, configure, upgrade, patch, and maintain Control-M infrastructure. Design, create, schedule, and monitor batch jobs, SMART folders, and workflows. Manage job dependencies, calendars, cyclic jobs, alerts, and SLA management. Troubleshoot job failures and performance issues across production environments. Perform root cause analysis and implement preventive measures. Automate job scheduling processes and streamline workload execution. Collaborate with application, database, middleware, and infrastructure teams. Support high-availability and disaster recovery activities. Develop operational documentation, runbooks, and knowledge articles. Participate in incident, problem, and change management processes. Provide 24x7 production support when required. Ensure compliance with security and audit requirements. Required Skills Control-M Administration Control-M Enterprise Manager (EM) Control-M Server & Agents Job Scheduling & Workload Automation Batch Monitoring & Troubleshooting Operating Systems Strong experience with Linux/AIX Windows Server Scripting Shell Scripting (Bash/Korn Shell) Automation scripting experience Database Knowledge SQL Oracle / SQL Server / DB2 knowledge Good to Have: Control-M Automation API, Cloud platforms Azure ITIL processes BMC Control-M certifications Qualifications Bachelor's degree in Computer Science, Information Technology, or related discipline. BMC Control-M Certification is a plus. ITIL Foundation certification is a plus. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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