Oncology Patient Solutions Innovations Enablement Director

Job description

ROLE SUMMARY Pfizer Commercial Oncology is introducing the world to the next era of cancer care. With a growing portfolio of novel therapies, industry-leading R&D, and a goal of delivering eight breakthroughs by 2030 across major cancer types, we're translating cutting-edge science into market-shaping impact. Here, you'll partner with exceptional colleagues across scientific, medical, and manufacturing teams, backed by advanced digital and AI-enabled infrastructure and the authority to accelerate medicines from discovery to delivery. Guided by our values of courage, excellence, equity, and joy, you'll have the opportunity to stretch your skills and build a career that evolves with you—across teams, roles, and the Pfizer enterprise. Join us to make history — for patients, for their families, for the future. As a leading oncology company in the US, Pfizer Oncology is deeply dedicated to overcoming the challenges faced by cancer patients. Rarely has there been an opportunity in a single market to help so many patients with so much at stake and so many challenges to start and stay on therapy. Getting a medicine approved is not the same as getting it to a patient. This role exists to ensure the team accountable for closing that gap - and increasingly anticipating it before it opens - has the operational infrastructure, cross-functional alignment, and enablement support to execute at the speed and scale the moment requires. The Director, Oncology Patient Solutions Innovation Enablement serves as a strategic thought partner and operational lead (i.e. the "control tower") for the OPSA Patient Solutions Innovation team. This role works across a broad, multi-disciplinary group of internal and external stakeholders to develop, evolve, and lead projects and programs that advance the efficiency, impact, and results of Pfizer’s Oncology Patient Solutions platforms, including Pfizer Oncology Together, This is Living with Cancer, and My Healthcare Finances, as well as the Global and US Patient Experience team, and broader OPSA strategic initiatives. The role combines organizational, project management, strategic and tactical planning excellence with deep understanding of OPSA priorities and operations. It is responsible for seamless execution of operating, strategic, and tactical plans across Patient Solutions Innovation, in alignment with OPSA and in support of our Oncology portfolio. This leader will help identify the “big rocks” priorities, mobilize robust cross-functional workstreams, and ensure OPSA strategy and marketing initiatives are systematically linked to oncology key imperatives and measurable organizational outcomes. The Director of Patient Solutions Innovation Enablement reports to the OPSA Enablement Lead and will coordinate closely with the Senior Director & Head of Oncology Patient Solutions Innovation. ROLE RESPONSIBILITIES Strategy & Thought PartnershipServe as a strategic thought partner and operational lead to the OPSA Enablement Lead and Head of Oncology Patient Solutions Innovation, helping develop and implement team priorities, evaluate strategic trade-off decisions, and identify potential downstream impacts across OPSA Identify and prioritize the “big rocks” projects, processes, and resources, working with key stakeholders to advance productivity and support the strategy and execution of operating plans and key OPSA priorities Coordinate with OPSA Enablement and Leadership Teams to execute a systematic process that links OPSA strategy & marketing initiatives and impact to oncology key imperatives and organizational outcomes Own, understand, inventory, and leverage key 3rd party, field reimbursement, and patient advocacy insights and research to help gauge the impact of evolving market and patient trends, and contribute to the development of patient solutions Lead Patient Solutions strategic planning as part of the border OPSA and OBU Strategic Planning process Lead Patient Solutions budget management and operating plan across teams and ensure alignment with organizational priorities and optimal resource allocation Training & Enablement ExecutionWork with OPSA Enablement Team, Patient Solutions Innovation, Field Reimbursement, Marketing/Commercial Brand Team Leads, Portfolio Marketing, Commercial and Medical Congress Strategy Teams, and CEP team to identify key themes and lead initiatives/projects needed to educate and train on patient solutions priorities, and advance productivity, efficiency, and results Assess, design, and execute training and communication plans for customer-facing and HQ colleagues in support of Pfizer Oncology’s Patient Solutions platforms Lead OPSA FBSTs, in conjunction with Patient Solutions and OPSA priorities Collaborate across OPSA and with Medical/Commercial Congress Strategy teams to develop OPSA congress strategy and support execution Data, Analytics & Performance ManagementConsult with appropriate internal colleagues on data, reporting, and analytics related to OPSA programs to identify challenges and opportunities, and ensure performance metrics consistently align with the team’s objectives and long-term strategy Track and synthesize key metrics/KPIs and program performance data to inform decision-making and communicate OPSA impact to leadership and cross-functional partners Translate data and insights into clear, concise leadership-ready presentations and communications Technology & Platform EnablementSupport the responsible integration of AI and digital tools into patient-facing programs, including adherence and disengagement-risk models, in close partnership with Pfizer Digital and Patient Support Services Identify opportunities to leverage technology, digital tools, and platforms to advance OPSA enablement capabilities and operating efficiency Cross-Functional & Cross-BU CollaborationEngage cross-functional partners across OPSA, Marketing, Sales, Key Account Management, Digital, Medical Affairs, and Commercial Strategy teams to support OPSA strategic priorities and ensure alignment of operating plans Drive coordination with peer enablement leaders across other Business Units (e.g., Primary Care, Specialty Care) to identify synergies, pull through best practices, and increase efficiency across patient support roles Represent Oncology Patient Solutions and serve as a key contributor to continuous improvement processes across the oncology patient solutions team BASIC QUALIFICATIONS Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. ​BA/BS degree required with 8+ years work experience or Masters with 7+ years of work experience Previous Marketing, Patient Solutions, Operational Excellence, Strategic and Tactical Planning Execution experience Experience leading others in a matrix organization with the ability to manage without direct authority Ability to influence key stakeholders internally and externally with proven executive communication skills and leadership qualities Forward-looking and results-oriented with effective planning, prioritization, and organizational project skills Strong and proven project management skills demonstrating the ability to deliver multiple time-horizon focused projects simultaneously in the short-term and long-term Demonstrated experience with data, reporting, and analytics to drive strategy and inform decision-making PREFERRED QUALIFICATIONS Previous leadership experience with a demonstrated track record of high performance and an ability to develop and coach others Headquarters knowledge and experience, with proven experience working across cross-functional HQ teams, and business units Oncology market experience Familiarity with AI-enabled tools, predictive analytics, or digital health platforms and how they apply to patient support prog