Technology Account Partner - Banking

Job description

What we’re all about. Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. This role will be based in Stockholm on a remote basis, with co-working spaces available, and will require travel to customer sites where appropriate. What you’ll be doing - Act as a functional expert in Quantexa’s platform and products, with a strong understanding of its capabilities and how they can be applied to real-world banking challenges. - Bring a strong understanding of banking practices, regulatory environments and industry challenges, helping customers identify opportunities, gaps and risks that Quantexa can address. - Lead discovery sessions with customers, prospects and partners to understand business challenges, technical requirements and desired outcomes. - Work with customers, partners and internal teams to design and refine tailored solutions, ensuring the approach is aligned to the customer’s needs and objectives. - Advise customers and internal teams on enterprise deployment options and technical decisions, helping to shape solutions that are scalable, practical and fit for purpose. - Act as a key member of the account team for selected strategic banking customers, helping to define account strategy and drive long-term business value through the Quantexa platform. - Own the strategy and vision for Decision Intelligence across the customer enterprise, helping senior stakeholders understand how Quantexa can support their broader business objectives. - Work closely with Product, Delivery and strategic partners to ensure alignment with customer goals, adherence to agreed Blueprints and successful delivery, value realisation and expansion. - Drive operational adoption of the Quantexa platform, ensuring customers are able to realise ongoing value from their investment. - Build and maintain strong executive-level relationships, establishing appropriate governance and acting as a trusted strategic partner to key stakeholders. - Support renewal and expansion opportunities, identifying where Quantexa can deliver additional value across the customer organisation. - Contribute to the growth and development of the Banking Field Engineering function, sharing expertise, supporting colleagues and helping shape how the team works as it scales. What you’ll bring. - Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives. You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products. - Technology Expertise: You will understand data or specialise in one of our solution domains within banking, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience, understand the challenges faced by customers, and bring credibility through proven results. - Relationship Management: You have significant experience working with clients and a proven aptitude for fostering and nurturing executive relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor. - Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value. - Scaling Teams: You have experience working across functions to create effective collaboration, driving best practices, and can provide clear and concise customer feedback to internal teams. - You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. - Excellent interpersonal, written, and verbal communication skills, with a track record of effective customer engagement - Great communicator, able to captivate audiences of all sizes with an innate ability to simpl