Supervisor IT Systems

Job description

JOB DESCRIPTION:MAIN PURPOSE OF THE ROLE Supervise the activities of a team of IT professionals who provide technical support to the organisation's information systems to ensure these systems operate effectively and reliably. MAIN RESPONSIBILITIES • Lead the day-to-day activities of a team of IT professionals to ensure that the organisation’s information systems and hardware resources function reliably. • Activities of the team may include installing, configuring, administering, and maintaining a large system or several smaller systems. • Supervise team members. • Prioritise and assign tasks to ensure the team’s resources are used effectively and systems projects are implemented in accordance with project plans and budgets. • Communicate with system users to identify and resolve user problems. • Respond to more complex, escalated enquiries from team members and check the quality of their work. QUALIFICATIONS Education Level Technical Diploma Experience/Background Minimum 4 years The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY:IT Operations DIVISION:BTS Business Technology Services LOCATION:Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37 ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Not specified MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Not Applicable