Senior Manager, Field Operations, Oncology

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Sales Enablement Job Sub Function: Multi-Family Sales Enablement Job Category: People Leader All Job Posting Locations: Horsham, Pennsylvania, United States of America, New Jersey (Any City), New York (Any City) Job Description: About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent for a Senior Manager, Field Operations, Oncology. This role may be based in Horsham, Pennsylvania, or conducted as a field-based position within the United States. This is a field-based role available in all cities within the Horsham, PA region. While specific states are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location within the region to apply. Purpose: The Senior Manager, Field Operations, Oncology will partner with Oncology senior leaders and cross-functional teams to identify, design, and optimize operational processes that enable the field sales organization to achieve its business objectives. This individual will translate strategy into disciplined execution and work directly with field sales leadership to drive consistent implementation across the organization. The role is accountable for developing and implementing scalable field operational capabilities and aligning support from internal business partners. The objective is to improve field effectiveness, customer engagement, and execution across the Oncology organization. The Senior Manager will establish and lead operational workstreams supporting the national Oncology field sales organization, including field deployment, incentive compensation, field reporting, technology enablement, performance metrics and dashboards, learning and development planning, external sales organization management, field business planning, account and roster management, targeting, onboarding, and national field meetings. Key Responsibilities As the Senior Manager, Field Operations, Oncology, you will: Lead planning and operational oversight for national and field meetings to maximize team engagement, learning, and execution impact. Partner with national and regional field leaders to develop manager coaching resources, field coaching reports, and performance metrics. Serve as a liaison between senior sales leaders and Learning & Development to develop, enhance, and deploy field training content and short- and long-term learning plans. Collaborate with Marketing, Sales Leadership, Commercial Excellence, Analytics, Technology, Incentive Compensation, and other partners to optimize business processes and field execution. Support new-hire onboarding, field business planning and reviews, account-list management, roster management, deployment, and targeting excellence. Develop and maintain dashboards, reports, and performance measures that provide actionable insights to field leadership. Manage priorities, risks, timelines, and stakeholder expectations across multiple concurrent workstreams. Identify and scale operational best practices that strengthen customer engagement and improve organizational effectiveness. Qualifications Education: A minimum of a Bachelor’s degree. Required: A minimum of three (3) years of relevant experience in the pharmaceutical, biotechnology, medical device, or healthcare industry. Demonstrated experience supporting or partnering with a field sales organization. Strong analytical, strategic thinking, planning, project management, and problem-solving capabilities. Demonstrated ability to work effectively in a matrix environment, influence without direct authority, and communicate with senior leaders. Ability to manage competing priorities, identify and assess risk, and deliver high-quality work independently and collaboratively. Ability to travel up to 30%, including overnight travel as required. Preferred: Oncology or other specialty-market experience. Field sales, field leadership, sales operations, or commercial excellence experience. Experience with field deployment, incentive compensation, reporting and dashboards, customer targeting, business planning, or learning and development. Knowledge of healthcare reimbursement and access from patient and provider perspectives. People management or team leadership experience. Strong technology utilization, presentation, facilitation, and change-management capabilities. Demonstrated commitment to learning and applying emerging technologies, such as AI, through exploration and iteration, while building team AI literacy and confidence and reinforcing trusted, responsible use and sound judgment. The anticipated base pay range for this position is $122,000 - $212,750. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: – Vacation – up to 120 hours per calendar year – Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year – Holiday pay, including Floating Holidays – up to 13 days per calendar year – Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protecte