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Convergys

Frontline Administrator

Convergys · ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Full-timeOn-sitePosted 2 October 2026
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Job description

Job Title: Frontline Administrator Job Description Join Our Team as a Frontline Administrator! Are you an organized and detail-oriented individual looking to make an impact in a dynamic work environment? We are seeking a Frontline Administrator to provide comprehensive administrative support to our team and managers. What you will be doing: Provide comprehensive administrative assistance to managers and teams. Prepare a variety of administrative documents, including business correspondence, reports, spreadsheets, trackers, and presentation materials. Support special projects, conduct research, and gather information as needed. Assist in implementing office processes and procedures, maintaining high standards of accuracy and professionalism in all outputs. Coordinate and maintain calendars, appointments, and meetings in line with business priorities. Schedule meetings, ensuring that all logistics are clearly communicated. Provide travel coordination and support, including itineraries and accommodation arrangements, ensuring accuracy and timeliness. Deliver professional communication support, responding to routine administrative queries and screening calls. Build and maintain effective working relationships with internal stakeholders, clients, and suppliers. Maintain accurate records and filing systems, ensuring document integrity and version control. Support established administration processes, including finance administration and visitor coordination. Assist in the planning and administration of business activities, such as meetings, launches, and internal events. Contribute positively to team effectiveness by participating in collaborative activities and supporting colleagues during high-demand periods. Demonstrate flexibility and a willingness to learn, adapting to changing priorities and business needs. What you will need: Matric Strong organizational and multitasking skills Ability to work independently and collaboratively in a team setting Ability to work in a pressurized environment. Excellent communication skills, both verbal and written Proficient in Microsoft Office Suite and related administrative tools A proactive approach to problem-solving and process improvement If you’re ready to take the next step in your career and contribute to our team, please submit your resume and a cover letter outlining your relevant experience. We look forward to hearing from you! Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. As part of our commitment to the Employment Equity Act and Concentrix South Africa’s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company’s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town Language Requirements: Time Type: Full time

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