Service Coordinator

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Local Division Manager __ Your role and responsibilities In this role, you will have the opportunity to provide administrative services and/or secretarial assistance at an organization or business level. Each day, you will perform complex administrative tasks. You will also showcase your expertise by taking ownership of delivering specific business processes/programs. The work model for the role is: Hybrid This role is contributing to the Electrification Service in Taiwan. You will be mainly accountable for: Assisting a business/business manager in all business-relevant administration tasks, such as conducting research, compiling, verifying the information, and creating special reports, presentations, organization charts, correspondence, and other relevant documents. Ensuring sharing of knowledge and information to keep others informed and up to date. Acting as the point of contact for internal/external inquiries via phone and email, assessing the urgency of issues, and initiating appropriate action. Arranging business-critical internal/external events, including arranging travel, developing itineraries, booking accommodation, registering for conferences, and coordinating with visiting speakers, among other tasks. Qualifications for the role You are engaged in ERP systems (e.g., SAP), cross-functional administrative tools, and continuous improvement methodologies, with a strong interest in business operation and service market support. You have 3+ years of experience in administrative operations, business support, or cross-departmental coordination. Possess the knowledge of and are highly adept in MS Office Suite, SAP ERP, and administrative workflow management tools. You are passionate about problem-solving, efficiency optimization, and stakeholder communication, and you are innovative around process automation and continuous administrative improvement. You are at ease communicating in English (both written and spoken) for cross-border and regional collaboration. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.