Fleet Operations Trainer Job Description

Job description

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Fleet Operations Team Our Fleet Operations Team is responsible for maintaining the safety, performance, and operational readiness of Wayve's autonomous vehicle fleet — from routine servicing and diagnostics to urgent repairs and vehicle readiness for high-visibility events. The team keeps our fleet in peak condition to support testing, demonstrations, and real-world deployment, working closely with engineering, drivers, and operations teams to keep autonomy moving forward, every single day. 🧠 Your day-to-day If you're passionate about quality and continuous improvement, this role offers the opportunity to ensure the effectiveness of training programs, materials and delivery methods, while working closely with teams to uphold operating standards and support professional development. 🧩 What you’ll be working on - Monitor and evaluate the effectiveness of training programs and make recommendations for improvements. - Maintain training records and ensure compliance with company policies and legal requirements. - Conduct regular assessments of operating standards across teams and individuals to ensure they meet quality standards and objectives. - Develop and maintain training materials, including manuals, presentations, and online resources. - Collaborate with subject matter experts to identify areas for improvement in training content, delivery and operating standards. - Monitor and analyse training metrics to identify trends and opportunities for improvement. - Develop and oversee the implementation of quality assurance processes for training programs and operating standards. - In conjunction with Team Leads, assist with staff professional development and course completion. - Interact with cross-functional stakeholders to understand training requirements for future business needs e.g. growth of commercial operations. 🙌 You should apply if Essential: - You hold a full, clean Japan driving licence, with at least 8 years' driving experience (mainly in Japan), and no blameworthy insurance claims in the past three years. - You remain calm and controlled in a pressured environment. - You take feedback on board and learn from mistakes, with a growth mindset toward your own development. - You enjoy working with people and thrive in a team environment. - You know how to manage your wellbeing, including fatigue and stress, with proven personal strategies. - You have proven experience as a team coordinator or similar role. - You have strong leadership and communication skills — 1:1, with your team, and with stakeholders upward and laterally. - You can work under pressure and manage multiple priorities, with excellent problem-solving skills and attention to detail. - You're proficient in Google Workspace or Microsoft Office. - You have excellent written and verbal communication, time management and organisational skills. - You're fluent in Japanese and English. Desirable: - A recognised Assessor qualification. - A qualified Vehicle Safety Operator with a current qualification. - A recognised Quality Assurance qualification. Additional requirements: - Available to work full-time, on-site at our Tokyo office, 5 days a week. - All applicants are required to disclose any second job as part of the application process. - All applications are subject to a health check before/after. - Employment is contingent on passing training, pre-employment checks and ongoing drug/alcohol testing, per our policy. You'll be tested for drugs and alcohol during your onsite interview. 🌱 Not ticking every box? That’s totally okay! If you’re passionate about autonomy and keen to learn, we encourage you to apply even if you don’t meet every requirement. More about Wayve: 🚀 Wayve is building the leading AI platform for autonomous driving. We are pioneering an end to end AI approach that enables vehicles to learn directly from real world experience, developing the ability to adapt, generalise and improve at scale. Instead of relying on hand coded rules or pre mapped environments, our AI Driver learns to drive by understanding the world around it. The result is technology that navigates complex urban environments with intelligence, precision and natural flow, unlocking meaningful advances in both safety and efficiency. We believe autonomy represents a once in a generation transformation in how people and goods move, comparable to the shift from horses to cars, and from human driven vehicles to intelligent machines. Our ambition is to make autonomy universal. Wayve’s mapless and hardware agnostic AI platform integrates with global OEM