Platform Engineering Lead - DevOps

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Kyndryl is seeking a hands-on Senior DevOps Lead & Subject Matter Expert to lead the architecture, engineering, reliability and continuous improvement of enterprise DevOps platforms supporting a leading European banking client. The role requires deep expertise in CI/CD and Software Factory platforms, Red Hat OpenShift, Red Hat Ansible Automation Platform and the Elastic stack. The selected candidate will provide technical leadership while remaining actively involved in platform engineering, automation, production support and complex troubleshooting. Key Responsibilities Own the architecture, technical roadmap, and engineering standards for CI/CD, container, automation, and observability platforms. Lead the design, implementation, and continuous improvement of enterprise CI/CD pipelines, quality gates, release automation, and artifact management. Manage and enhance Software Factory tools including Jenkins, GitLab, Nexus, Quay, SonarQube, Digital.ai Deploy, and Digital.ai Release. Maintain, support, and continuously improve Build Factory platforms and services. Develop, maintain, and optimize reusable GitLab CI/CD pipelines, templates, and shared components. Administer and support Red Hat OpenShift clusters, including configuration, upgrades, maintenance, and troubleshooting. Manage and govern the Red Hat Ansible Automation Platform, including organizations, inventories, credentials, job templates, and execution environments. Design and implement automation solutions using Ansible playbooks, roles, and CI/CD integrations. Support and manage OpenShift ecosystem technologies such as ArgoCD, Istio Service Mesh, Kyverno, and StackRox. Administer Azure cloud services, including subscriptions, networking, compute, storage, security, governance, and RBAC. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC), pipelines, and cloud automation tools. Maintain and enhance the Elastic Stack for centralized logging, monitoring, observability, and troubleshooting. Manage F5 platforms and develop automation capabilities, including Java-based tooling and configuration services. Provide L3 technical support, lead production incident resolution, perform root cause analysis, and implement preventive actions. Mentor engineers and collaborate with development, infrastructure, security, architecture, and application teams to drive platform adoption and operational excellence. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find yourated with Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 10+ years of overall IT experience with at least 7+ years in DevOps, Platform Engineering, or Software Factory Engineering. Proven experience as a DevOps Lead, Platform Architect, or Technical SME in large-scale enterprise environments. Strong background in software development and CI/CD practices across Java, .NET, or Python applications. Hands-on expertise in Jenkins, GitLab/Git, Maven, Nexus, SonarQube, and NPM. Extensive experience designing, implementing, and supporting end-to-end CI/CD pipelines and release automation. Strong knowledge of containerization technologies including Docker, Kubernetes, OpenShift, and Azure Kubernetes Service (AKS). Expert-level administration and engineering experience with Red Hat OpenShift clusters and platform operations. Hands-on experience with Red Hat Ansible Automation Platform (AAP), including playbook development, automation, governance, and platform administration. Experience with Digital.ai Deploy and Digital.ai Release for deployment orchestration and release management. Strong working knowledge of ELK Stack (Elasticsearch, Logstash, Kibana) for centralized logging, monitoring, and troubleshooting. Expertise in YAML pipelines, scripting, and automation using PowerShell, Bash/Shell, Python, and Groovy. Experience with Kubernetes ecosystem tools such as ArgoCD, Istio Service Mesh, Kyverno, and StackRox. Strong Azure administration skills covering cloud infrastructure, security, governance, RBAC, and automation. Proven ability to manage production incidents, perform root cause analysis (RCA), and drive problem management initiatives. Excellent leadership, mentoring, communication, and stakeholder management skills with the ability to provide technical direction while remaining hands-on. Preferred Professional and Technical Expertise Experience supporting banking or financial services applications and platforms. Knowledge of regulatory, security, audit, release, and operational resilience requirements in banking environments. Experience supporting critical production systems in regulated enterprise environments. Experience working with globally distributed engineering, infrastructure, and operations teams. Industry certifications such as CKA, CKAD, CKS, RHCSA, RHCE, OpenShift, Ansible, Azure Administrator, Azure Security Engineer, or DevOps Engineer Expert are highly desirable. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired