Cesano Maderno Technical Service Manager, Refining Catalysts (europe)

Job description

Technical Service Manager, Refining Catalysts (Europe) TI DIAMO IL BENVENUTO IN BASF The Catalysts Division is the world's leading supplier of environmental and process catalysts. We develop technologies for air protection, fuel production and for efficient manufacturing of chemicals and other products, including battery materials. We help our customers to be even more successful with our knowledge of precious and base metals and our passion for innovation. COSA TI PUOI ASPETTARE As a member of BASF's Global FCC Technical Service team, you will play a critical role in maximizing customer value, refinery performance, and business growth across our FCC catalyst portfolio. Acting as a trusted advisor to customers and a key link between commercial, technical, manufacturing, and innovation teams, you will drive technical excellence, strengthen customer partnerships, and help shape the future of FCC technology solutions. Play a critical role BASF's FCC Technical Service team, providing expert support on catalyst performance, additive applications, troubleshooting, and refinery unit optimization to deliver outstanding customer outcomes. Build trusted relationships with refinery customers by leading technical reviews, site visits, startups, turnarounds, and performance assessments, while serving as a key technical advisor. Partner with Commercial, R&D, Manufacturing, Product Management, and Global Technology teams to support customer retention, drive business growth, and successfully develop and commercialize new solutions. Deliver technical excellence through catalyst evaluations, refinery data analysis, and resolution of complex FCC operating challenges, ensuring recommendations align with both customer and business objectives. Drive operational effectiveness by supporting technical projects, resource planning, customer deliverables, and continuous improvements to processes, tools, safety, quality, and regulatory compliance. Liaise with industry experts, licensors, laboratories, and consultants to ensure high levels of service delivery to our customers. COSA POTRESTI OFFRIRCI Bachelor's, Master's, or PhD in Chemical Engineering, Chemistry, Materials Science, or a related technical discipline. Significant experience in refining, FCC operations, catalyst technologies, technical service, or process engineering, with a strong understanding of refinery economics and customer requirements. Proven track record of leading technical teams and delivering complex projects in a dynamic, customer-focused environment. Deep expertise in FCC catalyst technology and refinery operations, including direct customer engagement and technical problem-solving. Strong business acumen, communication, and stakeholder management skills, with the ability to translate technical solutions into customer value and willingness to travel as needed. Availability to travel ~30% of your working time (Western and Northern Europe). QUELLO CHE OFFRIAMO CCNL (National Chemical Collective Agreement). Cesano Maderno, ITA BASF Italia S.p.A. Marketing & Vendite Indeterminato 144538 Marketing and Sales Italia Remote