Irving Senior AI Customer Data Platform Engineer USA 14081

Job description

Job Title: Senior AI Customer Data Platform Engineer City: Irving State/Province: Texas Posting Start Date: 10/5/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: Job Description Location: Irving, TX / Jacksonville, FL/ Tampa, FL / New York City, NY Experience: 8+ Years Domain: Banking & Financial Services (Preferred) Job Summary We are seeking a Senior AI Customer Data Platform (CDP) Engineer with strong expertise in Customer Data Platforms, Generative AI, and Data-Driven Personalization. The ideal candidate will design and build AI-powered customer engagement solutions leveraging customer 360 data, LLMs, RAG, AI Agents, and enterprise data platforms to support banking and financial services use cases. Key Responsibilities Design and implement AI-powered solutions using Customer Data Platforms (CDP) and Generative AI. Build customer intelligence, personalization, and customer 360 solutions. Develop AI chatbots, virtual assistants, and customer service automation platforms. Integrate LLMs with customer data, CRM systems, marketing platforms, and enterprise applications. Build RAG applications leveraging customer knowledge repositories and structured/unstructured data. Develop APIs and AI services using Python. Implement data ingestion, identity resolution, customer segmentation, and activation use cases. Optimize prompts, model performance, and AI response quality. Collaborate with business, product, data, and architecture teams to deliver AI-driven outcomes. Ensure compliance with data privacy, governance, and Responsible AI standards. Core Skills (Must Have) AI Customer Data Platform Customer Data Platforms (CDP) Customer 360 Architecture Customer Identity Resolution Customer Segmentation Data Activation & Personalization CRM Integration (Salesforce preferred) Generative AI Azure OpenAI / OpenAI APIs LLMs (GPT, Claude, Gemini, Llama) Prompt Engineering RAG Architecture LangChain / LlamaIndex AI Agents / Agentic AI Data & Integration Customer Data Modeling Data Pipelines & ETL SQL REST APIs Data Governance Development Python (Mandatory) FastAPI / Flask Microservices Cloud & DevOps Azure or GCP Git / GitHub Docker CI/CD Preferred Skills Banking & Financial Services domain experience. Experience with customer onboarding, servicing, fraud, marketing, or personalization platforms. Knowledge of MLOps and AI Governance. Experience integrating AI with Salesforce Data Cloud, Adobe Experience Platform, Tealium, Segment, or similar CDP platforms. Exposure to GitHub Copilot and AI-assisted development. Nice-to-Have LangGraph Semantic Kernel Hugging Face Azure AI Foundry Pinecone / Chroma / FAISS Knowledge Graphs MCP (Model Context Protocol) Experience Expectations 8+ years of software engineering, data engineering, or AI solution development experience. 2+ years of hands-on experience with Generative AI and LLM applications. Experience implementing Customer 360 or CDP solutions. Hands-on experience integrating customer data with AI/ML models. Experience building at least one production-grade AI or RAG application. Strong understanding of customer data privacy, security, and regulatory requirements. Mandatory Skills: Customer Data Platform . Experience: 5-8 Years . The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.