Head of Appl Eng & OnSite Representative— United States, Madison Heights, MI, Adhesive Technologies

Job description

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Lead the regional AE team for Automotive OEMs, setting strategic direction and empowering Application Engineers & OnSite Representatives and their Managers to drive performance across all technologies and plants of key accounts Focus on coaching and mentoring senior managers and engineers as well as identifying and developing future leaders in the overall organization Foster the development and personal growth of all team members, while providing a framework for continuous business and technical related trainings for all OnSite Representatives across all technologies relevant to the Automotive OEM business Provide strategic oversight for technical guidance to key accounts at all customer levels, while focusing on continuous improvement and leveraging best practices globally/regionally Drive technical strategy rather than day-to-day troubleshooting Lead efforts in setting the framework for value-added visits, such as audits, troubleshooting, and demonstrations, but delegate the execution to your leadership team Focus your own engagement on regional customer relationships and escalated strategic issues Lead the collaboration with application equipment and product & technology development teams at a strategic level, ensuring innovation aligns with business goals Champion customer feedback and KPI results at an executive level and ensure your managers execute process improvements Oversee laboratory workflow and prioritization to ensure seamless collaboration with development teams to ensure technical customer satisfaction Leverage the use of AI tools for the purpose of increasing organizational efficiency to enable deeper analysis, benchmarking and root cause analysis to enable predictive interventions