
Datacenter Security Operations Manager India Telangana Hyderabad
Microsoft
Job description
Lead and oversee physical security operations across assigned datacenters, campuses and metro locations. Ensure security programmes, procedures, post orders and site-specific instructions are implemented consistently. Assess the effectiveness of access control, video surveillance, intrusion detection, alarms, physical barriers, screening checkpoints and other security measures. Conduct regular site visits, security reviews and operational assessments to verify compliance with established security baselines. Monitor operational performance, identify gaps and drive corrective and preventive actions. Maintain accurate security documentation, operational records and leadership reporting. 14+ years of professional experience in physical security, security operations, critical-infrastructure protection, military service, law enforcement, investigations, intelligence, risk management or a closely related field. A minimum of 3 years of corporate security experience within a private-sector organisation operating established security governance, compliance, reporting and stakeholder-management processes. Demonstrated experience managing physical security operations in a complex, high-availability or critical-infrastructure environment. Experience overseeing contracted security services, guarding operations or third-party service providers. Experience managing security incidents, investigations, operational risks and corrective actions. Working knowledge of physical security systems, including access control, video surveillance, intrusion detection, alarms and screening technologies. Experience supporting security audits, compliance reviews, risk assessments and remediation programmes. Strong stakeholder-management skills, with the ability to work across operations, engineering, compliance, facilities, project and vendor teams. Strong written and verbal communication skills, including preparation of incident reports, risk summaries and leadership updates. Ability to make sound, risk-based decisions in time-sensitive and operationally demanding situations. Ability to travel between supported datacentre locations as business needs require and provide on-site support during significant incidents or critical operational activities. Bachelor's degree in security management, risk management, business administration, engineering, criminal justice, or a related discipline, or equivalent practical experience. Experience supporting datacenters, cloud infrastructure, telecommunications, utilities, manufacturing, energy or another critical-infrastructure sector. Experience working within a multinational corporation or similarly complex organisation. Experience in new-site delivery, security commissioning, operational readiness, checkpoint deployment or site lockdown activities. Experience in crisis management, emergency response, business continuity or operational resilience. Experience managing multi-site security operations or security programmes across a metro or regional footprint. Professional certification such as Certified Protection Professional (CPP), Physical Security Professional (PSP), Professional Certified Investigator (PCI), Project Management Professional (PMP), or an equivalent recognised credential. Working knowledge of relevant Indian regulatory, statutory and operational requirements applicable to private security and critical infrastructure. We encourage candidates to apply even if they do not meet every qualification listed. If your experience is closely aligned with this role and you are passionate about protecting critical infrastructure, we welcome your application. Coordinate response activities with Datacenter Operations, security service providers, lease providers, internal security teams and local authorities, as appropriate. Support security investigations, fact-finding, evidence preservation, root-cause analysis and after-action reviews. Ensure incident and investigation records are prepared accurately and actions are tracked to closure. Apply lessons learned from incidents to strengthen operational controls and procedures. Support security bridge calls and provide timely situation updates to security leadership and stakeholders. Conduct or support physical security risk assessments and develop practical mitigation plans. Maintain audit readiness across assigned locations. Coordinate audit evidence and support internal, external, customer and regulatory audit activities. Present site physical security posture during audits and operational reviews. Track audit observations, risk actions and remediation commitments to closure. Monitor changes in the local threat and operating environment and recommend appropriate adjustments to security posture. Provide operational oversight of contracted security service providers and ensure services are delivered in line with contractual and programme expectations. Establish a structured governance cadence with vendor security management, including operational reviews, performance discussions and action tracking. Support security staffing readiness for new sites, checkpoints, operational expansions and changes in site requirements. Support physical security readiness for new datacenters, site expansions, beneficial-use activities, early access, checkpoint deployments and security lockdowns. Participate in security integration, end-to-end readiness and transition discussions. Coordinate with Security Design and Delivery, project teams, Datacenter Operations and security service providers to transition new facilities into steady-state operations. Participate in security-related projects, technology deployments and changes to physical security infrastructure or procedures. Build effective relationships with Datacenter Operations, Engineering, Environmental Health and Safety, Compliance, Security Design and Delivery, Investigations, lease providers and other internal stakeholders. Provide physical security expertise and risk-based guidance to business partners. Participate actively in the local crisis management structure. Support emergency preparedness, crisis-response exercises and business-continuity activities. Provide on-site security leadership during significant incidents or periods of elevated risk. Ensure contracted security teams understand and execute their responsibilities under emergency and crisis-management plans. Support initiatives addressing insider risk, access control, protection of data-bearing devices and other physical security risks. Analyse incidents, trends, security metrics and operational feedback to identify improvement opportunities. Contribute to regional security programmes, standardisation and the adoption of effective security practices.
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