Ecommerce Marketing Manager Strategy Planning United States Washington Redmond

Job description

Shape and execute the eCommerce Devices transformation roadmap across process, systems, people, governance, and AI-enabled workflows. Simplify operating rhythms, clarify decision rights, reduce manual work, and establish scalable planning standards across worldwide and regional teams. Product Sales Planning Own the integrated product sales planning framework for Surface Consumer, Surface Commercial, and Gaming Hardware. Integrate supply, demand, channel, assortment, lifecycle, and pricing inputs into a coherent worldwide eCommerce Devices sales plan. Improve Plan of Record accuracy by surfacing assumptions, gaps, risks, and opportunities early and keeping plans current as market and supply conditions change. Unit Economics & Gross Margin Management Lead unit-economics and gross-margin planning across device categories, markets, channels, and customer segments. Evaluate pricing, mix, cost, inventory, promotions, attach, and investment trade-offs to improve profitable growth. Build scenarios, financial guardrails, and performance insights that identify risks, upside, and corrective actions early. Product Insights & Evangelism Build product understanding and excitement across eCommerce teams through clear narratives, launch readiness, and field enablement. Develop long-range strategies and priorities for the worldwide eCommerce Devices business, grounded in customer, competitive, market, and financial insights. Establish a common performance narrative and translate complex data into clear executive recommendations, decisions, and trade-offs. Apply AI and automation to scenario modeling, insight generation, exception management, and recurring planning workflows. Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 3+ years experience in retail, customer service, ecommerce, data science, research, marketing or business-related roles OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 4+ years experience in retail, customer service, ecommerce, data science, research, marketing or business-related roles OR equivalent experience. 8+ years of experience in strategy, business planning, category management, finance, operations, or transformation roles. Demonstrated experience connecting strategy to execution in a complex, global, cross-functional organization. Strong commercial and analytical capability, including forecasting, scenario modeling, pricing, unit economics, and gross-margin management. Proven ability to influence senior stakeholders, resolve ambiguity, and drive decisions without direct authority. Experience using AI, automation, and modern data tools to improve planning quality, speed, and scalability. Devices, hardware, consumer technology, channel, or supply-and-demand planning experience preferred.