Senior Technical Program Manager - Capacity Planning

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A SENIOR TECHNICAL PROGRAM MANAGER OF CAPACITY PLANNING, YOU WILL: - Own the capacity planning program end-to-end — from demand forecasting and resource modeling to procurement coordination and delivery tracking across Snowflake's multi-cloud infrastructure (AWS, Azure, GCP) - Drive cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets projected growth, seasonal demand spikes, and new product launches - Build and improve forecasting models and frameworks that translate business growth signals, customer onboarding patterns, and workload trends into actionable infrastructure capacity plans - Establish governance and review cadences — own weekly/monthly capacity reviews with engineering leadership, surface risks and tradeoffs, and drive decisions on resource allocation and prioritization - Identify and mitigate capacity risks proactively — monitor utilization trends, flag bottlenecks, single points of failure, and lead constraint resolution before they become customer-impacting - Partner closely with engineering teams to understand workload characteristics, architecture changes, and new feature launches that affect capacity requirements - Drive efficiency and optimization programs — identify opportunities to reduce waste, improve utilization, and right-size infrastructure spend without compromising performance or availability - Develop dashboards, metrics, and reporting that give leadership real-time visibility into capacity health, spend trajectory, and delivery timelines - Influence infrastructure strategy by providing data-driven recommendations on cloud provider mix, reserved vs. on-demand strategy, and long-term capacity investments WHAT WE'RE LOOKING FOR: Required: - 7+ years of experience in technical program management, infrastructure planning, capacity management, or a related discipline at a cloud-scale technology company - Demonstrated experience managing programs across multiple cloud providers (AWS, Azure, and/or GCP) - Strong understanding of cloud infrastructure concepts: compute, storage, networking, containerization, and resource orchestration - Experience with demand forecasting, resource modeling, and data-driven decision-making at scale - Proven ability to drive cross-functional programs spanning engineering, finance, and operations with VP/Director-level stakeholders - Excellent communication skills — ability to synthesize complex technical and financial data into clear executive-ready narratives - Strong program management fundamentals: dependency tracking, risk management, milestone governance, and stakeholder alignment Preferred: - Experience with infrastructure capacity planning at hyperscale (10K+ node deployments or equivalent) - Familiarity with cloud cost management and FinOps principles - Experience with data platforms, data warehousing, or database infrastructure - Working knowledge of monitoring and observability tools (Grafana, Datadog, CloudWatch, or equivalent) - Background in building or improving automated capacity planning systems and tooling - Experience operating in a fast-growth, high-ambiguity environment where priorities shift quickly SNOWFLAKE VALUES WE'RE LOOKING FOR: - Get It Done — You thrive on turning ambiguity into executable plans and delivering outcomes, not just status updates - Own It — You treat the capacity program as yours end-to-end, anticipating risks rather than reacting to them - Integrity Always — You make data-driven recommendations even when they're uncomfortable, and communicate tradeoffs transparently - Think Big — You don't just plan for today's scale — you build the frameworks that prepare Snowflake for 10x growth COMPENSATION Snowflake is committed to pay equity and transparency. The base salary range and total on-target earnings for this role are listed below. Actual compensation will be determined based on factors including relevant experience, skills, location, and internal equity. MarketBase Salary RangeTotal Target CompensationUS-Mrkt 1 (Bay Area, NYC, Seattle)$194,000 – $291,000$223,100 – $334,650US-Mrkt 2$165,000 – $248,000$189,750 – $285,200US-Mrkt 3$155,000 – $233,000$178,250 – $267,950 In addition to base