Cairo Associate C2C Collections Process Expert

Job description

Job Description Core Responsibilities Invoice Collection: Following up on overdue or outstanding customer invoices and managing high-risk overdue items. Dispute & Exception Resolution: Handling billing corrections, short-pays, unapplied cash, and cross-functional customer disputes. Metric Tracking: Monitoring performance indicators like Days Sales Outstanding (DSO), aging buckets, and promise-to-pay (PTP) conversions. Process Optimization: Implementing frictionless finance technologies, automation strategies, and continuous process improvements. Reconciliation & Reporting: Executing account reconciliations and preparing daily, weekly, or monthly governance and operational review decks. Key Requirements & Profile Experience: 2 to 4 years of experience. Minimum 1 year Order-to-Cash (O2C) (billing, collections, cash application, account reconciliation). Technical Skills: Proficiency in ERP systems (SAP preferred) and intermediate-to-advanced Microsoft Excel is a plus. Language Skills: Minimum B2 level proficiency in Dutch