Lead Specialist - Customer Deal Desk, Global SSC

Job description

The Global Shared Services Center (GSSC) enables business operations across multiple geographies and lines of business through accurate, compliant, and timely contract administration. The Customer Deal Desk team is a critical enabler for Sales, Legal, Finance, and Business Operations. The team supports the creation, validation, and processing of customer and Partner/Vendor contracts, ensuring alignment with company policies, commercial guidelines, and operational standards. We operate in a fast-paced, high-volume, SLA/TAT-driven environment, especially during quarter-end cycles. Our focus is on contract accuracy, commercial terms understanding, process discipline, and seamless stakeholder collaboration.