Managed Inventory Administrator Northampton, England

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Managed Inventory Administrator This role will work initially from our high performing National Distribution Site in Northampton, moving to a brand-new healthcare facility owned by CEVA Logistics in Rockingham Park, Corby which will be opening in 2027. This role is site based Monday - Friday, 9am - 5pm. A salary of circa £28,000 is on offer. Help keep managed inventory orders accurate, organised and moving smoothly for customers across the UK and Ireland. You’ll coordinate orders from creation through to completion, check information carefully and resolve issues before they cause delays or errors for customers. Working closely with the Forwards team and colleagues across Customer Services, Transport, Warehouse and Operations, you’ll help ensure everyone has the right information at the right time. This role would suit someone who enjoys detailed administrative work, takes pride in getting things right and can manage several priorities while providing a responsive service to customers and colleagues. What you’ll be doing Create and process managed inventory orders for customers across the UK and Ireland. Check orders against system information and reports, correcting discrepancies before they affect customers or operations. Prepare and send accurate order files to customers and Forwards operatives. Manage backorders and respond to customer queries by email and telephone, providing clear and timely updates. Monitor the team’s shared inbox, prioritising requests and making sure queries reach the right person. Support Forwards operatives with order queries, product relocation, expiry checks and other inventory-related requests. Maintain accurate records of operational issues, mileage, order volumes, product expiries and other team activity. Coordinate with Customer Services, Transport, Warehouse and Operations to resolve issues and keep orders moving. Support the supervisor with fleet administration and operational priorities, including providing absence cover when required. What you’ll bring Previous experience in administration, order processing, customer service, inventory coordination or a similar operational role. Strong attention to detail and the ability to identify and correct errors. Confidence using computer systems, reports, email and shared inboxes. Good organisation and time-management skills, with the ability to manage competing priorities. Clear and professional communication skills, both in writing and over the telephone. A customer-focused approach and confidence working with colleagues across different teams. The ability to work independently while contributing positively to a busy team. Reliability and flexibility when supporting wider team priorities. It would be great if you also have… Experience working with managed inventory, stock control or order-management systems. Previous exposure to logistics, transport, warehousing, healthcare products or field-based operations. Experience supporting vehicle-fleet administration or operational reporting. You’ll join a team that plays an important part in keeping customer orders accurate and managed inventory activity well-coordinated across the UK and Ireland. Your work will help prevent avoidable errors, support colleagues in the field and contribute to a reliable service for customers. If you enjoy bringing structure to a busy operation, solving order queries and making sure every detail is right, we’d like to hear from you. #LI-MT1 #IND-UKOPS #IND-UKCOM #LI-BAXGEN Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .